Simpatico Cielo Vista Assisted Living and Memory Care
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 39 Google reviews
Watch Simpatico Cielo Vista Assisted Living and Memory Care
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice if you prioritize a warm, family-oriented atmosphere and highly communicative management. While there was a period of significant dissatisfaction regarding staffing and supplies in the past, recent reviews suggest a much more stable and positive environment under current leadership.
Google Reviews
Google Reviews
39 reviews on Google“Families considering Simpatico Cielo Vista can expect a highly compassionate environment characterized by a warm, family-like atmosphere and attentive staff members. While the facility is widely praised for its cleanliness, excellent food, and professional management, some past concerns regarding understaffing and the need for a more skilled activities director have been noted.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Welcoming and helpful administrative team
- High-quality dining and food variety
- Positive and professional management
Concerns
- Need for improved activities programming
- Historical issues with understaffing and supplies
Rating Trends
Tap a year to see what changed
Distribution · 69 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how attentive and compassionate the nursing staff is here; how do you ensure that level of care remains consistent for every resident?
- 2The dining options look great in the photos; could you tell us more about the variety of meals and how much input residents have in the menu?
- 3What does a typical weekly calendar look like for the residents, and are there new types of social or creative programs being introduced recently?
- 4How does the administrative team work with families to ensure we are always updated on our loved one's well-being?
- 5In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate care?
- 6Since you are memory care certified, how do the daily routines and environmental features specifically support residents with cognitive changes?
Personalized based on this facility's data
Key Review Excerpts
“The staff is just as sweet. I got a smile of warmth and compassion from the whole place and everyone. I would highly recommend this place.”
“The facility is well known for its beautiful building and manicured landscape on the outside. But on the inside is filled with many loving, caring and respectful employees, who care for my mother every day.”
“The individual room sizes are adequate even when shared with a roommate. The front desk area and throughout the hallways are decorated with personal seasonal touches and reflects the residents' personalities.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The facility has a history of safety-related violations regarding fire equipment maintenance and window screens, most of which were corrected in late 2020. However, a recent enforcement action from October 2025 includes a $3,400 penalty regarding a failure to ensure residents were free from abuse, neglect, and exploitation.
Oct 6, 2025EnforcementPenaltyReport
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Nov 4, 2020Routine
Health Code (1 violations) | Life Safety Code (4 violations)
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure metal or other approved waste baskets were provided in all areas where smoking is permitted.
The facility failed to ensure that all operable windows had insect screens.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to implement procedures that assure safe and sanitary use and storage of oxygen.
Ownership & Operations
Who Operates This Facility
Simpatico Cielo Vista Operations LLC
for profit
BAKA ENTERPRISES INC
JAIME IBARRA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit simpaticoelpaso.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Hogar Esperanza
< 1 miAssisted Living · El Paso, TX
Rodriguez Assisted Living, LLC
2.2 miAssisted Living · El Paso, TX
Loving Care Assisted Living Community, INC
2.4 miAssisted Living · El Paso, TX
St Teresa Nursing & Rehab Center
2.9 miNursing Home · El Paso, TX
Mailland Foster Care
2.9 miAssisted Living · El Paso, TX
Nazareth Living Care Center
3.0 miNursing Home · El Paso, TX