Silver Spring Personal Care Home
Families consistently rate this highly — reviewers highlight beautiful, modern, and clean facility. Schedule a visit to confirm the fit.
based on 27 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a beautiful, modern environment with highly engaged owners and a great activities program. However, because of a recent highly critical review regarding regulatory compliance and staffing, you should specifically ask for recent inspection reports and observe staffing levels during your visit.
Google Reviews
Google Reviews
27 reviews analyzed“Silver Spring Personal Care Home is widely praised for its beautiful, modern, and clean facility that offers a warm, home-like atmosphere. Families frequently highlight the dedicated, hands-on involvement of the owners and the high quality of the activities and dining services. However, one reviewer raised serious concerns regarding regulatory compliance and staffing supervision, and another noted challenges during the initial transition period.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, modern, and clean facility
- Attentive and caring staff
- Highly engaged and visible ownership
- Diverse and engaging resident activities
- High-quality dining options
Concerns
- Potential issues with staffing and regulatory compliance
- Initial transition challenges for new residents
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It is wonderful to see how much care goes into the dining program; could you tell us more about how the menus are designed to offer variety for the residents?
- 2We noticed how much the owners seem to be involved in the daily life of the home; how often can we expect to see the ownership team interacting with the residents?
- 3Since the facility is so modern and beautiful, what specific features of the building are designed to help new residents feel comfortable and settled during their first few weeks?
- 4With such a diverse range of activities mentioned, how do you ensure that the daily schedule caters to both active residents and those who prefer a quieter pace?
- 5How does the staff manage medical needs or unexpected health changes during the overnight hours to ensure everyone stays safe?
- 6What steps does the team take to ensure consistent, high-quality care and staffing levels are maintained throughout every shift?
Personalized based on this facility's data
Key Review Excerpts
“The menu offers good variety, and many staff members are hardworking and dedicated to the residents’ care. Our family member’s transition had some challenges, which is why I’m giving four stars instead of five. However, management responded with professionalism, grace, and compassion.”
“My 100 year old mother has stayed here numerous times while my husband and I travel. She loves it and we are happy that she is well cared for. The food is good and the facility is clean. All the staff are helpful and friendly.”
“The staff is wonderful- they are caring and invested with the residents. We developed personal relationships with many of them. They do wonderful and engaging”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2023 and 2026, Silver Spring Personal Care Home underwent nine inspections, resulting in four clean reports and 12 recorded violations. Findings from these inspections included issues regarding medication administration, incident reporting, fire drill documentation, and the secure storage of propane tanks. Some reports also noted concerns regarding staff training and resident care protocols.
Apr 7, 2026RoutineCleanReport
No deficiencies found during this inspection.
Jun 3, 2025RoutineCleanReport
No deficiencies found during this inspection.
Apr 2, 2025Routine
A written report was not submitted to the Local Area Agency on Aging following a physical altercation between residents.
An incident involving a resident fall and facial injury was not reported to the Department within the required timeframe.
Emergency telephone numbers for the nearest hospital and fire department were not posted by the telephone in a resident's bedroom.
Jan 15, 2025Routine
The fire drill conducted during sleeping hours occurred more than 6 months after the previous drill.
A resident's medication label contained outdated instructions that did not match the current physician order.
Sep 17, 2024Routine
An incident involving a police well-being check at the home was not reported to the Department within the required 24 hours.
A resident reported verbal intimidation, rough handling during care, and being told not to use the call bell by staff members.
Three liquid propane gas tanks were found unattended, unsecured, and accessible to residents on the back porch.
Sep 21, 2023Routine
The home failed to report an incident to the Department after a resident was transported to the hospital via EMS.
Aug 15, 2023RoutineCleanReport
No deficiencies found during this inspection.
May 15, 2023Routine
Fire drill records from 3/22/23, 4/14/23, and 5/13/23 failed to show all residents were evacuated, and the 4/14/23 record was missing information regarding encountered problems.
Medications for Resident #1 were being administered but were not listed on the resident's Medication Administration Record (MAR).
Staff person B administered medications to a resident without having successfully completed the Department-approved medication administration course.
Ownership & Operations
Who Operates This Facility
Sunrise Personal Care Home LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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