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Assisted Living

Silver Spring Personal Care Home

Families consistently rate this highly — reviewers highlight beautiful, modern, and clean facility. Schedule a visit to confirm the fit.

125 State Road, Mechanicsburg, PA 1705564 bedsLicensed & Active
Google rating
4.7/5

based on 27 Google reviews

5
4
3
2
1

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What this means for your family

This facility is an excellent choice for families seeking a beautiful, modern environment with highly engaged owners and a great activities program. However, because of a recent highly critical review regarding regulatory compliance and staffing, you should specifically ask for recent inspection reports and observe staffing levels during your visit.

Google Reviews

Google Reviews

27 reviews analyzed
Silver Spring Personal Care Home is widely praised for its beautiful, modern, and clean facility that offers a warm, home-like atmosphere. Families frequently highlight the dedicated, hands-on involvement of the owners and the high quality of the activities and dining services. However, one reviewer raised serious concerns regarding regulatory compliance and staffing supervision, and another noted challenges during the initial transition period.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean10.0Activities9.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Beautiful, modern, and clean facility
  • Attentive and caring staff
  • Highly engaged and visible ownership
  • Diverse and engaging resident activities
  • High-quality dining options

Concerns

  • Potential issues with staffing and regulatory compliance
  • Initial transition challenges for new residents

Rating Trends

Tap a year to see what changed

2345.02023(7)4.82024(16)4.72025(3)1.02026(1)

Distribution

5
24
4
1
3
0
2
0
1
2
13 reviews posted between Feb 5, 2024Feb 9, 2024 · 12 were 5-star

How They Respond to Reviews

4%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1It is wonderful to see how much care goes into the dining program; could you tell us more about how the menus are designed to offer variety for the residents?
  • 2We noticed how much the owners seem to be involved in the daily life of the home; how often can we expect to see the ownership team interacting with the residents?
  • 3Since the facility is so modern and beautiful, what specific features of the building are designed to help new residents feel comfortable and settled during their first few weeks?
  • 4With such a diverse range of activities mentioned, how do you ensure that the daily schedule caters to both active residents and those who prefer a quieter pace?
  • 5How does the staff manage medical needs or unexpected health changes during the overnight hours to ensure everyone stays safe?
  • 6What steps does the team take to ensure consistent, high-quality care and staffing levels are maintained throughout every shift?

Personalized based on this facility's data


Key Review Excerpts

The menu offers good variety, and many staff members are hardworking and dedicated to the residents’ care. Our family member’s transition had some challenges, which is why I’m giving four stars instead of five. However, management responded with professionalism, grace, and compassion.

Family member of a resident · 2025★★★★

My 100 year old mother has stayed here numerous times while my husband and I travel. She loves it and we are happy that she is well cared for. The food is good and the facility is clean. All the staff are helpful and friendly.

Family member of a long-term resident · 2025★★★★★

The staff is wonderful- they are caring and invested with the residents. We developed personal relationships with many of them. They do wonderful and engaging

Family member of a resident · 2023★★★★★
Source: 27 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

9total
12deficiencies

Key Findings

Between 2023 and 2026, Silver Spring Personal Care Home underwent nine inspections, resulting in four clean reports and 12 recorded violations. Findings from these inspections included issues regarding medication administration, incident reporting, fire drill documentation, and the secure storage of propane tanks. Some reports also noted concerns regarding staff training and resident care protocols.

Apr 7, 2026Routine
CleanReport

No deficiencies found during this inspection.

Jun 3, 2025Routine
CleanReport

No deficiencies found during this inspection.

Apr 2, 2025Routine
severe2600.15.a

A written report was not submitted to the Local Area Agency on Aging following a physical altercation between residents.

severe2600.16.c

An incident involving a resident fall and facial injury was not reported to the Department within the required timeframe.

minor2600.91

Emergency telephone numbers for the nearest hospital and fire department were not posted by the telephone in a resident's bedroom.

Jan 15, 2025Routine
minor2600.132.e

The fire drill conducted during sleeping hours occurred more than 6 months after the previous drill.

minor2600.184.a

A resident's medication label contained outdated instructions that did not match the current physician order.

Sep 17, 2024Routine
minor2600.16c

An incident involving a police well-being check at the home was not reported to the Department within the required 24 hours.

minor2600.42b

A resident reported verbal intimidation, rough handling during care, and being told not to use the call bell by staff members.

minor2600.125b

Three liquid propane gas tanks were found unattended, unsecured, and accessible to residents on the back porch.

Sep 21, 2023Routine
minor2600.16c

The home failed to report an incident to the Department after a resident was transported to the hospital via EMS.

Aug 15, 2023Routine
CleanReport

No deficiencies found during this inspection.

May 15, 2023Routine
minor2600.132.c

Fire drill records from 3/22/23, 4/14/23, and 5/13/23 failed to show all residents were evacuated, and the 4/14/23 record was missing information regarding encountered problems.

minor2600.187.a

Medications for Resident #1 were being administered but were not listed on the resident's Medication Administration Record (MAR).

minor2600.190.a

Staff person B administered medications to a resident without having successfully completed the Department-approved medication administration course.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sunrise Personal Care Home LLC

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

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