Silver Heights Skilled Nursing and Rehabilitation
Strong Medicare quality ratings; families often praise effective physical and pulmonary rehabilitation. Still worth an in-person visit.
based on 43 Google reviews

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What this means for your family
Silver Heights has a strong reputation for physical therapy and compassionate staff, making it a viable option for rehabilitation. However, because some families have reported concerns regarding room hygiene and equipment cleanliness, we recommend conducting a tour specifically focused on the cleanliness of the resident's living area and observing staff interaction with medical equipment.
Google Reviews
Google Reviews
43 reviews on Google“Silver Heights has undergone significant management changes since 2020, with many recent reviewers praising the compassionate staff and effective rehabilitation programs. While many families report positive experiences with care transitions and therapy, some concerns persist regarding hygiene, such as the cleanliness of medical equipment and room maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and pulmonary rehabilitation
- Compassionate and attentive nursing staff
- Responsive administrative leadership
- Active engagement with residents and families
Concerns
- Hygiene and sanitation issues (e.g., oxygen cannula on floor, urine smells) (mentioned by 2 reviewers)
- Inconsistent attention to personal care or therapy schedules (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on rehabilitation services, how does the team coordinate with families to ensure therapy schedules are consistently met and adjusted based on my loved one's progress?
- 2I noticed the facility has a 4-star staffing rating; how does this level of staffing support the team in maintaining high standards of personal hygiene and room cleanliness throughout the day?
- 3What specific protocols are in place to ensure that medical equipment, such as oxygen supplies, is handled safely and kept sanitary in resident rooms?
- 4With an active calendar of engagement, what are some of the most popular ways residents interact with each other and the local community here?
- 5I see that leadership is active in responding to feedback; how do you typically communicate with families if there is a concern regarding a resident's daily care or comfort?
- 6In the event of a medical change or emergency, what is the standard process for notifying family members and ensuring they are involved in the updated care plan?
Personalized based on this facility's data
Key Review Excerpts
“After a few months of their pulmonary therapy and physical therapy she was up walking again. The staff and administration are remarkable.”
“The activities department makes room visits for those of us who don't like going to big group activities.”
“We transferred her from a building that looked a lot nicer (and was more expensive), but her care was so poor. Silver Heights is an excellent skilled nursing facility!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaints triggering inspections that revealed serious problems with resident protection and daily care assistance. This facility shows persistent issues across fire safety systems, medication management, and infection control spanning multiple years. While the facility corrects deficiencies when cited, recurring problems with protecting residents from harm and maintaining safe, clean environments suggest ongoing operational challenges that families should carefully consider.
Apr 3, 2025Complaint3
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 3, 2025Routine20
Egress Deficiencies
Meet other general requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 7, 2024Complaint5
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 19, 2023Routine14
Egress Deficiencies
Provide large enough exits.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 21, 2022Routine16
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Sep 16, 2025Follow-upCleanReport
No deficiencies found during this inspection.
Jun 10, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 15, 2025Routine
INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics.The building is a one-story wood-framed structure, Type V (000) (VA), with no attic, and a partial bas.. K-916STANDARD not met based on observation and staff interviews during the survey. It was determined that the facility failed to maintain emergency power systems under Section 9.1.3 of the Life Safety Code and the referenced .. STANDARD is not met as evidenced by: Based on observation and staff interviews during the survey, it was determined that the fire resistance rating of smoke barrier walls was not maintained per the Life Safety Code Section 19.3.2.1Th.. STANDARD is not met as evidenced by: Based on record review, it was determined that the facility failed to maintain all portable fire extinguishers as required by NFPA 10 and Life Safety Code 101.Records indicate that the fire extingu.. STANDARD is not met, as evidenced by: Based on record review during the generator' s testing, it was determined that the facility failed to maintain emergency power systems in accordance with section 19.2.9.1 of the Life Safety Code .. STANDARD is not met, as evidenced by: Through observation during the survey, it was determined that the facility failed to provide no-smoking signs in areas where smoking is prohibited per NFPA 101 Life Safety Code, Section 19.7... STANDARD not met as evidenced by: Based on observation and staff interview during the facility tour, it was determined that the facility failed to continuously maintain the exit discharge and access means of egress to full use .. STANDARD not met as evidenced by: Based on observation and staff interview during the survey, it was determined that the facility failed to maintain corridor doors per the Life Safety Code Section 19.3.6.3. The doors in resid.. STANDARD not met as evidenced by: Based on observation during the tour of the facility, it was determined that the facility failed to arrange the exit access so that exits are always readily accessible by Life Safety Code 101 Section 19.. STANDARD not met as evidenced by: Based on observation, it was determined that the facility failed to maintain the automatic sprinkler system per National Fire Protection Association (NFPA) Standard 13 and Standard 25. The .. STANDARD not met: Through observation and discussion during the facility tour, it was determined that the facility failed to install and maintain the kitchen-hood-exhaust system as required by NFPA 96 (Chapter 7, Section 7.8.2). Th.. STANDARD was not met, as evidenced by observation and staff interviews during the survey. It was determined that the facility failed to maintain sprinkler-protected areas by Life Safety Section 19.3.2.5.Doors were used as protective.. STANDARD was not met, as evidenced by observation and staff interviews during the survey. It was determined that the facility failed to maintain the marking of means of egress per the 20212 Life Safety Code 101- Section 7.10. The .. The standard is not met based on a review of records and discussions during the survey. It was determined that the facility failed to inspect and test the fire alarm system as required by NFPA 101, Chapter 9 (Section 9.6, Paragraph 9..
Apr 3, 2025Complaint
A recertification survey with complaint #CO39067 and Incident #39070 was completed on 3/31/25 to 4/3/25. Ten deficiencies were cited. An Emergency Preparedness survey was conducted from 3/31/25 to 4/3/25. No deficiencies were cited. Based on observations and interviews, the facility failed to ensure all drugs and biologicals were properly stored and labeled in accordance with professional standards in one of one medication storage rooms.Specifically, the facility failed to ensure Tubersol (tuberculin purified protein derivative), Hepatitis B vaccine, Prevnar (pneumococcal vaccin.. Based on observations and interviews, the facility failed to provide a comfortable and homelike environment for eight of 36 rooms.Specifically, the facility failed to provide residents with hand towels on a daily basis.Findings include:I. Facility policy and procedureThe Homelike Environment policy and procedure, revised February 2021, was provided b.. Based on observations, record review and interviews, the facility failed to ensure one (#12) of one resident with limited range of motion received appropriate treatment and services out of 30 sample residents.Specifically, the facility failed to:-Develop a comprehensive care plan for Resident #12' s left hand contracture (a condition of shorteni.. Based on observations, record review and interviews, the facility failed to ensure residents who were unable to carry out activities of daily living (ADL) received appropriate treatment and services to maintain or improve his or her abilities for one (#24) of three residents out of 30 sample residents. Specifically, the facility failed to provide timely .. Based on observations, record review and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of disease on three of three units.Specifically, the facility failed to:-Ensure hand hygiene was performed during woun.. Based on record review and interviews, the facility failed to assist residents to obtain routine or emergency dental services, as needed, for one (#12) of one resident reviewed for ancillary services out of 30 sample residents.Specifically, the facility failed to ensure a dental referral was followed upon timely for Resident #12.Findin.. Based on record review and interviews, the facility failed to ensure one (#259) of three residents reviewed for accidents out of 30 sample residents received adequate supervision to prevent accidents. Specifically, the facility failed to identify the root cause of Resident #259' s falls and implement effective person-centered interventions.Findi.. Based on record review and interviews, the facility failed to ensure three (#259, #15 and #10) of five residents reviewed out of 30 sample residents were free from unnecessary medications as possible.Specifically, the facility failed to:-Ensure the facility had proper justification for the implementation of an antipsychotic medication (Seroque.. Based on record review and interviews, the facility failed to ensure two (#15 and #42) of five residents out of 30 sample residents were kept free from abuse.Specifically, the facility failed to:-Ensure Resident #15 was kept free from physical abuse by Resident #13; and,-Ensure Resident #42 was kept free from physical abuse by Resident #58.Findings.. Based on record review and interviews, the facility failed to implement policies and procedures related to influenza and pneumococcal vaccines for two (#26 and #43) of five residents reviewed for immunizations out of 30 sample residents.Specifically, the facility failed to:-Document the influenza vaccine was offered annually for Resident #26 a..
Jan 3, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Nov 7, 2024Complaint
A complaint survey, prompted by #CO37588, #CO37998, #CO38053 and Incident #CO38057 was conducted on 11/5/24 to 11/7/24. Five deficiencies were cited. Based on observations, record review and interviews, the facility failed to ensure residents who were unable to carry out activities of daily living (ADL) received the necessary services to maintain good grooming and personal hygiene for three (#10 and #16) of four residents reviewed out of 18 sample residents. Specifically, the facility failed to:-Provide Resident #10 and Resident #16 with timely incontinence care; and, -Provide the necessary assistance for Resident #10, who required physical assistance and encouragement with meals.Findings include:I. Facility policy and procedureThe Activities of Daily Living (ADLs), Supporting policy, undated, was provided by the director of nursing (DON) on 11/7/2.. Based on observations, record review and interviews, the facility failed to take steps to protect one (#1) of five residents reviewed for abuse out of 18 sample residents.Specifically, the facility failed to ensure Resident #1 was kept free from physical abuse by Resident #2. Findings include:I. Facility policy and procedureThe Abuse, Neglect and Exploitation policy and procedure, revised September 2022, was provided by the nursing home administrator (NHA) on 11/6/24 at 1:49 p.m. It read in pertinent part, "It is the policy of this facility to provide protections for the health, welfare, and rights of each resident by developing and implementing written policies and procedures that prohibit an.. Based on record review and interview, the facility failed to provide pharmaceutical services, including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals, to meet the needs of one (#18) of three residents out of 18 sample residents.Specifically, the facility failed to follow procedures to prevent the drug diversion of Resident #18' s Ativan (a Schedule IV controlled substance medication for treatment of anxiety).Findings include:I. Professional referenceAccording to Leslie S Treas, Karen L Barnett, Mable H Smith (2022). Basic Nursing third addition, "Controlled substances are drugs considered to have either limited medical use or high p.. Based on record review and interviews, the facility failed to maintain accurately documented medical records for two (#4 and #12) of four residents reviewed out of 18 sample residents.Specifically, the facility failed to ensure nursing staff documented skin assessments accurately for Resident #4 and Resident #12.Findings include:I. Facility policy and procedureThe Charting and Documentation policy and procedure, undated, was provided by the director of nursing (DON) on 11/7/24 at 11:22 a.m. It read in pertinent part,"All services provided to the resident, progress toward the care plan goals and any changes in the resident' s medical, physical, functional or psychosocial condition, shall be doc.. Based on record review and interviews, the facility failed to notify the physician timely for one (#15) of three residents reviewed out of 18 sample residents.Specifically, the facility failed to ensure Resident #15' s physician was notified when the resident consistently refused her anticoagulant medication (medication used to decrease the risk of stroke and blood clots). Findings include:I. Resident #15A. Resident statusResident #15, age 65, was admitted on 4/16/24. According to the November 2024 computerized physician orders (CPO), diagnoses included infection and inflammatory reaction due to internal right knee prosthesis, end-stage renal disease, atrial fibrillation (irregular hear..
Mar 13, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Feb 19, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Silver Heights Skilled Nursing and Rehabilitation
for profit
Chain Affiliation
Madison Creek Partners
13 facilities nationwide
Chain avg rating: 3.2/5 · Rank 9 of 12
Ownership & Management
Owners
Chief Joseph Trail, LLC
Owner · Organization
Tippet, LLC
Owner (parent company) · Organization
White Canyon, LLC
Owner (parent company) · Organization
Clegg, Michael
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit silverheightscare.org
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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