Silver Creek Terrace
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 14 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize emotional care and staff dedication, as the caregivers are frequently described as going above and beyond. However, you should inquire about the current dining menu and food quality, as past feedback indicated significant issues in that area.
Google Reviews
Google Reviews
14 reviews analyzed“Silver Creek Terrace is highly regarded for its compassionate and attentive caregivers, with several family members specifically praising staff members like Jessica for treating residents like family. While the facility is noted for its great social activities and caring environment, one reviewer noted significant dissatisfaction with the food quality.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging resident activities and social settings
- Caring and personalized care approach
- Reasonable pricing for limited care
Concerns
- Poor food quality
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed how much the community values personalized care; how do you tailor daily routines to fit each resident's unique personality?
- 2With such a high rating for your nursing staff, could you tell me more about how the team handles medical needs or emergencies during the overnight hours?
- 3What are some of the favorite social activities or group outings that residents at Silver Creek Terrace look forward to each week?
- 4We want to make sure mealtime is something they enjoy; could you describe the current dining menu and how much input residents have in food selections?
- 5Since the facility has a cozy, intimate feel with 80 residents, how does the staff ensure everyone gets that attentive, one-on-one connection?
- 6How does the care team communicate with families regarding any changes in a resident's health or daily well-being?
Personalized based on this facility's data
Key Review Excerpts
“As a caregiver, Jessica went above and beyond to make sure grandma had everything she needed! She even made sure to follow up her next shift to make sure grandma was comfortable.”
“This is a wonderful place. Many activities and good social setting. Variety of meal options and special enough requests accommodated. The staff is great.”
“Best limited care facility in the area. Reasonably priced with GREAT attendants. Lots of entertainment. Unfortunately the food absolutely SUCKS!”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Silver Creek Terrace underwent 33 inspections, resulting in 14 clean reports and 43 recorded violations. Identified issues included discrepancies in medical documentation, incomplete resident assessments, and lapses in staff training and safety protocols.
Sep 18, 2025RoutineCleanReport
No deficiencies found during this inspection.
Feb 20, 2025Routine
Staff member B ignored a resident's refusal and forcibly changed their clothing, and the incident was not reported to the local Area Agency on Aging until 2/13/25.
The incident involving the resident's forced clothing change was not reported to the Department's regional office or complaint hotline within 24 hours.
Aug 2, 2024Routine
The home failed to immediately report suspected resident abuse to the Older Adult Protective Services Act as required.
The home failed to immediately develop a supervision plan or suspend a staff person involved in allegations of resident abuse.
Apr 25, 2024Routine
Staff members A and B did not receive required annual training on the Older Adult Protective Services Act and falls prevention.
Paper was found stored on the furnace, creating a combustible hazard.
Correction fluid was used on a resident's contract, violating requirements for permanent and legible record entries.
Apr 18, 2023Routine
Direct care staff members failed to complete required 2022 annual training topics, including medication self-administration and safe management techniques.
A direct care staff member did not complete required annual fire safety training during the 2022 training year.
An oxygen tank was stored improperly on the floor, and a resident's bed enabler bar lacked protective covering, posing an entrapment hazard.
Nov 16, 2022Routine
Fire drills were routinely held when additional staff were present rather than during times of low staffing.
Apr 1, 2022Routine
The facility failed to post the required influenza awareness poster in a public place as required by the Influenza Awareness Act.
The quality management review dated 3/29/22 failed to address reportable incidents, conditions, complaint procedures, and staff training.
A direct care staff person was providing unsupervised ADL services without completing the required Department-approved training and competency test.
Jun 20, 2021RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Elk Haven Nursing Home Association INC
nonprofit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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