Elk Haven Nursing Home
Strong Medicare quality ratings; families often praise compassionate and friendly nursing staff. Still worth an in-person visit.
based on 19 Google reviews
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What this means for your family
Elk Haven is highly regarded for its rehabilitation therapy and the compassionate nature of its nursing staff. When touring, we recommend asking specifically about their safety protocols for wandering residents and requesting to see the common areas during the evening to ensure the environment aligns with your loved one's preferences.
Google Reviews
Google Reviews
19 reviews analyzed“Elk Haven Nursing Home receives high praise for its compassionate nursing staff and effective rehabilitation services, with family members noting that residents are treated with respect and kindness. However, some visitors have raised concerns regarding facility management, including a specific incident involving patient supervision and complaints about the appropriateness of background music choices. Overall, the facility is viewed positively by those who have had direct experience with their care services.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Effective rehabilitation and ADL skill training
- Clean, well-maintained facility environment
- Respectful and humorous staff-resident interactions
Concerns
- Inadequate patient supervision and safety protocols
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's focus on rehabilitation and ADL training, how do you integrate these skill-building exercises into a resident's daily routine?
- 2I noticed the facility has a high staffing rating; how do you utilize that extra support to ensure residents are closely monitored and safe throughout the day?
- 3Could you walk me through the specific safety protocols and supervision measures in place to ensure residents remain secure in their living areas?
- 4I see that you engage with families online; how do you typically communicate with families regarding changes in a resident's health or daily wellbeing?
- 5With a 5-star staffing rating, how does your team ensure that residents receive consistent attention and care, especially during the transition between shifts?
- 6What steps are you taking to expand or diversify the social and recreational activities offered to residents to ensure they stay engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“She said she learned more ADL skills from them than evem the Hospital rehab she was in. The staff were caring and compassionate. Therapists knowledgeable and helpful.”
“The Aides and staff were so friendly and helpful. While I was there, I observed them treating the residents with humor, respect, and friendliness.”
“Nice clean place. Residents are well taken care of”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents vaccinated for the flu
Residents needing more daily help over time
Residents who fell and were seriously hurt
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
A family filed a complaint about resident protection that was found valid and corrected, raising concerns about care oversight at this facility. The most recurring issues involve medication management, care planning, and building safety systems like electrical grounding. While all deficiencies show correction dates from the provider, problems with care planning and electrical safety have repeated across multiple surveys, suggesting ongoing challenges in these areas.
May 15, 2025Routine3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Jun 6, 2024Routine5
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
May 9, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 28, 2023Routine6
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
May 9, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Elk Haven Nursing Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit elkhavennursinghome.com
Medicare data downloads
Original nursing home datasets
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