Signature Healthcare of Muncie
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 167 Google reviews
Watch Signature Healthcare of Muncie
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (20 vs median 6)
- High staff turnover (58%)
Below average in IN · Meets national RN staffing standard · Below chain average · No penalties on record · Abuse citation
What this means for your family
This facility is highly regarded for its physical and occupational therapy programs, making it a strong candidate for short-term rehab. However, families must be vigilant; please ensure you have a clear, documented plan for communication regarding medical changes, and conduct frequent, unannounced visits to monitor your loved one's care, as multiple reports of neglect and understaffing remain a serious concern.
Google Reviews
Google Reviews
167 reviews on Google“Signature Healthcare of Muncie receives high praise for its therapy department, which many residents credit for successful rehabilitation and a return to independent living. While many families report a warm, family-like atmosphere and attentive nursing care, there is a recurring pattern of critical concerns regarding understaffing, neglect, and poor communication during medical emergencies. Families should be aware that experiences appear polarized, with some praising the facility as a 'godsend' while others report serious lapses in basic care and hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective and patient therapy department
- Warm, family-oriented atmosphere
- Clean, well-maintained facility
- Responsive and helpful admissions/social services
Concerns
- Chronic understaffing leading to delayed care and hygiene issues (mentioned by 9 reviewers)
- Poor communication regarding medical status, falls, or medication changes (mentioned by 4 reviewers)
- Inedible or poor-quality food (mentioned by 3 reviewers)
- Neglect resulting in bed sores or untreated health conditions (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 155 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the team is very active in responding to feedback from families; how does the administration typically use resident and family input to improve daily care?
- 2The therapy department comes highly recommended in many reviews; could you tell me more about how the therapists work with residents to maintain their mobility?
- 3What specific protocols are in place to ensure that medication changes or updates to a resident's medical status are communicated clearly and promptly to the family?
- 4With the recent health inspection findings, what specific steps is the facility taking to increase staffing levels and ensure timely assistance with personal hygiene and daily needs?
- 5Could you describe the current dining program and what steps are being taken to ensure the nutritional quality and variety of the meals provided?
- 6What is the process for notifying family members immediately in the event of an unexpected fall or a medical emergency during the night?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department is top notch!! They take time and patience with each resident. He is now home, and if we have to ever return Signature would be our only choice.”
“The last straw was asking them to draw labs on her because she wasn't eating or drinking and nothing was done they about killed her by the time her daughter made them send her to ER she was near death.”
“My grandma is here currently for 'rehab' has been complaining of butt pain for WEEKS, when asking certain CNAs if she has sores we were told no, then low and behold today she has a nasty open bed sore on her tailbone area.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Signature Healthcare of Muncie has a concerning pattern of recurring deficiencies, with families filing 33 complaints that triggered inspections. The facility repeatedly struggles with abuse and neglect protection, medication management, and resident care quality, with the same issues appearing across multiple surveys. While all violations show correction dates, the persistent nature of complaints about fundamental safety and care standards suggests ongoing operational challenges that families should carefully consider.
Feb 24, 2026Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 18, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 24, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Oct 1, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Sep 17, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 3, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
Signature Healthcare of Muncie
for profit
Chain Affiliation
Signature Healthcare
68 facilities nationwide
Chain avg rating: 3.0/5 · Rank 42 of 70
Ownership & Management
Owners
Jackson County Schneck Memorial Hospital
Owner · Organization
Jackson County Schneck Memorial Hospital
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
167 reviews from families & visitors
Official Website
Visit shcofmuncie.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Waters of Muncie, the
< 1 miNursing Home · Muncie, IN
Bethel Pointe Health and Rehab
2.1 miNursing Home · Muncie, IN
Brookside Care Strategies
2.4 miNursing Home · Muncie, IN
Brickyard Healthcare - Muncie Care Center
2.6 miNursing Home · Muncie, IN
Morrison Woods Health Campus
2.9 miNursing Home · Muncie, IN
Waters Edge Village
3.1 miNursing Home · Muncie, IN