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Strong Medicare quality ratings; public reviewers often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 68 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
1 finding in latest survey
Signature Healthcare at Parkwood has a strong overall Medicare rating. Public reviewers frequently mention: highly effective physical and occupational therapy and engaging and active social programs. Review the component ratings and current source records before deciding.
Signature Healthcare at Parkwood receives a high volume of positive reviews praising its therapy department, friendly staff, and engaging activities. However, there are recurring, serious reports of neglect, poor communication, and failure to meet basic care needs, particularly regarding hygiene, dietary requirements, and responsiveness to call lights.
Quality Themes
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Concerns
Rating Trends
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Distribution · 72 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“She had to use the restroom, and was unable to go without help, due to her major back surgery she had just a few days earlier, and she said she screamed for an hour for any nurse for help with doing that”
“My mother was admitted for PT/OT services. When we visited her she often commented how wonderful the therapy department and nursing staff was to her. She was able to regain her strength and return home to us fairly quickly.”
“The staff have always been great to my mother who has been a resident in the memory care unit for almost three years. During the COVID19 pandemic, I feel they have been extra cautious with the health and safety of the residents and staff.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints against this facility, with 10 of 40 deficiencies stemming from family reports. The facility has recurring issues with resident safety and accident prevention, medication management, and care planning that appear across multiple surveys from 2022 to 2025, suggesting persistent problems. While all deficiencies show correction dates, the pattern of repeated violations in core care areas raises concerns about sustained quality improvements.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Federal Penalties
Fine
Feb 6, 2024
$8,018
Payment Denial
Feb 6, 2024
16-day denial
Signature Healthcare at Parkwood
for profit
Signature Healthcare
67 facilities nationwide
Chain avg rating: 3.0/5 · Rank 22 of 70
Owners
Jackson County Schneck Memorial Hospital
Owner · Organization
Rapp, Roland
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Smedra, Ira
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Steier III, Elmer
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Stigler, Charles
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Wintner, Jacob
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Wortley, Mark
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
68 reviews from families & visitors
Official Website
Visit shcatparkwood.com
Medicare data downloads
Original nursing home datasets
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