Homewood Health Campus
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 27 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (14 vs median 6)
- High staff turnover (53%)
Below average in IN · Meets national RN staffing standard · Above average staffing · Worst in TRILOGY HEALTH SERVICES chain · No penalties on record
What this means for your family
While the rehab therapy team is well-regarded, the facility has a recurring pattern of severe neglect and significant call-light delays. If you are considering this facility, we strongly recommend visiting during off-hours and asking for specific evidence of their current staffing ratios and protocols for wound care and medication administration.
Google Reviews
Google Reviews
27 reviews on Google“Homewood Health Campus receives highly polarized feedback, with some families praising the friendly staff and engaging activities, while others report severe concerns regarding neglect and chronic understaffing. While rehab patients often report positive experiences, multiple long-term care families have documented significant delays in call-light response times and failures in basic hygiene and medication management.”
Quality Themes
Tap a score for detailsStrengths
- Engaging social activities and outings
- Friendly and polite bedside staff
- Effective physical and rehab therapy teams
- Clean and well-maintained facility environment
Concerns
- Excessive wait times for call light assistance (mentioned by 4 reviewers)
- Neglect regarding basic hygiene and wound care (mentioned by 3 reviewers)
- Inconsistent medication management and discharge planning (mentioned by 2 reviewers)
- Chronic understaffing impacting quality of care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard great things about your social outings; could you tell us more about the specific types of activities and trips planned for residents each week?
- 2How does your team ensure that call lights are answered promptly, especially during busier shifts?
- 3With the high staffing rating you have, how do you ensure that personalized attention is maintained for basic hygiene and wound care needs?
- 4What specific protocols are in place to ensure medication management is consistent and error-free for every resident?
- 5How does the nursing team communicate important updates or changes in care status to family members to ensure we are always in the loop?
- 6In the event of a medical emergency after hours, what is the immediate process for contacting doctors and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“It was routine for mom to wait more than an hour for help when she put on her bell.”
“All of the staff are excellent and the food was sinfully delicious, often tempted to overeat - no need for snacks!! Activities were great. Rehab was helpful in getting my independence back.”
“One can call for assistance and wait 15-20 minutes before anyone arrives. My grandpa was in this place for a few days and in addition to 20 minute wait time for any help, he wasn't given his meds for a couple days.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, with recent issues including inadequate nursing staffing and infection control problems. The facility shows persistent deficiencies across medication management, safety hazards, and resident care planning that have recurred in multiple surveys from 2023 to 2025, suggesting ongoing quality concerns despite reported corrections.
Sep 10, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 19, 2025Routine10
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 19, 2025Complaint3
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 22, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
May 21, 2024Routine9
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
May 21, 2024Complaint3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Ownership & Operations
Who Operates This Facility
Homewood Health Campus
for profit
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 118 of 120 (Worst)
Ownership & Management
Owners
Witham Memorial Hospital
Owner · Organization
Trilogy Healthcare of Lebanon, LLC
Owner (parent company) · Organization
Trilogy Opco LLC
Owner (parent company) · Organization
Trilogy Pro Services LLC
Owner (parent company) · Organization
Barney, Leigh
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Davis, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit homewoodhc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.