Siesta Key Health and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 136 Google reviews
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What this means for your family
While the facility has seen significant improvements in cleanliness and environment under new management, the recurring reports of neglect and medication errors are critical red flags. We strongly recommend visiting during a weekend or evening to observe staffing levels firsthand and asking specifically about their protocols for medication administration and fall prevention.
Google Reviews
Google Reviews
136 reviews on Google“Siesta Key Health and Rehabilitation Center has undergone significant management and facility changes, with many recent reviewers praising the improved cleanliness, professional staff, and effective rehabilitation services. However, a segment of critical reviews reports serious concerns regarding neglect, medication errors, understaffing, and poor communication during off-hours. Families should weigh the recent positive reports against these recurring allegations of substandard care.”
Quality Themes
Tap a score for detailsStrengths
- Significant facility upgrades and cleanliness
- Attentive and compassionate nursing staff
- Effective rehabilitation therapy programs
- Responsive administrative leadership
Concerns
- Understaffing leading to neglect and lack of assistance (mentioned by 5 reviewers)
- Medication management errors or failure to administer (mentioned by 2 reviewers)
- Poor communication and difficulty reaching staff (mentioned by 3 reviewers)
- Lack of weekend therapy or engagement (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 141 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility has undergone some impressive recent upgrades; could you walk us through how these improvements have impacted the daily environment and comfort for residents?
- 2With the rehabilitation program being a noted strength, how do you ensure that therapy momentum is maintained for residents throughout the weekend?
- 3I understand that medication management is a critical part of care; could you explain the specific protocols and double-check systems you have in place to ensure accuracy and consistency?
- 4What is your current strategy for ensuring that residents receive timely assistance with daily needs during peak hours or shift changes?
- 5Communication is very important to our family; what is the most reliable way for us to stay in touch with the nursing team and receive updates on our loved one's care?
- 6Given the facility's size of 120 residents, how do you personalize the daily activity schedule to ensure residents feel engaged and supported, especially those in memory care?
Personalized based on this facility's data
Key Review Excerpts
“I toured this building back when it was Springwood and have recently toured it again now that it's Siesta Key. I am AMAZED at the 100% difference and turnaround it has made.”
“My husband went to Sapphire Shores for rehab after a short hospitalization. He was there for 24 days. During that time he has been well cared for in all ways. The food was very good, he can be a picky eater and he ate everything most of the time.”
“They neglected my aunt so badly that she went from being fully cognizant and functional to bed ridden and non verbal within 2 months. I suspect they abuse the residents they don’t like.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced significant challenges with 39 deficiencies across 4 surveys, including 7 complaint-triggered issues where families reported concerns. The most recurring problems involve quality of care and daily living assistance, medication management, and resident rights violations. While all deficiencies show correction dates, the pattern of repeated issues in care provision and the fact that families felt compelled to file formal complaints suggests ongoing quality concerns that warrant careful evaluation during any visit.
Apr 30, 2026Complaint1
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Aug 1, 2024Routine3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Feb 23, 2024Routine3
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Aug 6, 2023Routine26
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Aug 6, 2023Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Federal Penalties
Fine
Aug 6, 2023
$317,977
Payment Denial
Aug 6, 2023
93-day denial
Ownership & Operations
Who Operates This Facility
Siesta Key Health and Rehabilitation Center
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
85 facilities nationwide
Chain avg rating: 2.3/5 · Rank 23 of 94
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
136 reviews from families & visitors
Official Website
Visit sapphireshoreshrc.com
Medicare data downloads
Original nursing home datasets
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