Inn at Sarasota Bay Club
Strong Medicare quality ratings; families often praise outstanding physical and occupational therapy team. Still worth an in-person visit.
based on 26 Google reviews
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What this means for your family
While the rehabilitation and therapy departments are highly regarded for their effectiveness, the facility suffers from significant nursing and administrative shortcomings. Families should be prepared to be highly involved in their loved one's daily care and advocacy, as responsiveness and communication are frequently cited as major pain points.
Google Reviews
Google Reviews
26 reviews on Google“The Inn at Sarasota Bay Club receives highly polarized feedback, with a clear divide between those praising the rehabilitation services and those reporting significant failures in nursing care and administration. While physical and occupational therapy departments are consistently lauded as top-notch, multiple families and patients report issues with rude staff, poor communication, and neglectful nursing care. The facility's physical beauty often masks deeper operational concerns regarding responsiveness and patient advocacy.”
Quality Themes
Tap a score for detailsStrengths
- Outstanding physical and occupational therapy team
- Effective rehabilitation programs
- Professional and caring individual nursing staff
- Clean and aesthetically pleasing facility
Concerns
- Rude, dismissive, or lazy nursing staff (mentioned by 6 reviewers)
- Poor communication and lack of administrative follow-up (mentioned by 4 reviewers)
- Slow response times to call bells and patient needs (mentioned by 3 reviewers)
- Poor food quality and failure to follow dietary requests (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's strong reputation for physical and occupational therapy, how do you integrate these rehabilitation programs into the daily routine for residents who aren't there for short-term recovery?
- 2I noticed some feedback regarding communication and administrative follow-up; could you walk me through the typical process for how family members receive updates on their loved one's care?
- 3With a smaller capacity of 44 residents, how does the staff ensure that call bells are answered promptly and that individual needs are met consistently throughout the day?
- 4I understand that dietary preferences are important; how do you handle specific meal requests and ensure that residents receive the correct nutrition according to their care plans?
- 5Since medication management is a critical part of daily health, what systems do you have in place to ensure accuracy and timely administration for residents?
- 6I see that you have responded to some online feedback; how do you use that input from families to improve the day-to-day experience for your residents?
Personalized based on this facility's data
Key Review Excerpts
“My dad stayed at the Inn for four months and the PT he received was outstanding, very impressed with Joseph and Geoff in the PT department however all the therapists were top notch.”
“The administration staff did nothing but lie about my mom falling at rehab and breaking her ankle, they lied and were not attentive to her needs... They never answer calls or emails medication not given.”
“My room was dirty, the LPNs were, with one exception, sullen to rude, the food was excruciatingly bad ( I lost 12 lbs in 2 weeks), and no one ever changed my sheets.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
5
measures
6
measures
5
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents who got a urinary tract infection
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern with 27 deficiencies across three surveys, including three complaint-triggered violations where families reported problems. The main recurring issues involve fire safety systems, medication management, and building safety features like emergency lighting and electrical systems. While all deficiencies show correction dates, the persistence of fire safety and medication problems across multiple years suggests ongoing operational challenges that families should carefully consider.
Aug 15, 2024Routine9
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
May 4, 2023Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Oct 7, 2021Routine5
Egress Deficiencies
Install proper backup exit lighting.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Inn at Sarasota Bay Club
for profit
Ownership & Management
Owners
Freedom Group of Sarasota Health Care INC
Owner · Organization
Roskamp, Robert
Owner
Roskamp, Steven
Owner
Sarasota Bay Club Management Company LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit theinnatsarasotabayclub.com
Medicare data downloads
Original nursing home datasets
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