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Assisted Living

Shining Bright Care Home

Families consistently rate this highly — reviewers highlight compassionate and skilled nursing/caregiving staff. Schedule a visit to confirm the fit.

697 Plumer Street, Costa Mesa, CA 9262715 bedsLicensed & Active
Google rating
5.0/5

based on 109 Google reviews

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4
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Shining Bright Care Home Assisted Living in Costa Mesa, CA — Street View
Street View

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What this means for your family

This agency is an excellent choice for families needing specialized clinical care, such as dementia support or post-hospital nursing, due to their highly trained staff and insurance expertise. However, if your loved one requires heavy physical lifting or specific transfer assistance, you should verify the specific physical capabilities of the assigned caregiver during the matching process.

Google Reviews

Google Reviews

109 reviews on Google
BrightStar Care is highly regarded for its compassionate and skilled caregivers, particularly for those needing dementia care, hospice support, or post-hospital recovery. Families frequently praise the agency's ability to provide specialized services like skilled nursing, physical therapy, and even childcare. While the service is overwhelmingly positive, one reviewer noted initial difficulties finding a caregiver capable of specific physical transfers.

Quality Themes

FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and skilled nursing/caregiving staff
  • Specialized expertise in dementia and hospice care
  • Multilingual caregiver availability
  • Seamless management of long-term care insurance
  • Versatile service range including childcare and physical therapy

Concerns

  • Difficulty finding caregivers with specific physical transfer capabilities

Rating Trends

Tap a year to see what changed

2345.02023(56)5.02024(31)5.02025(22)5.02026(1)

Distribution · 110 analyzed

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12 reviews posted between Jun 22, 2025Jun 27, 2025 · 12 were 5-star

How They Respond to Reviews

100%response rate
Excellent

The owner provides highly personalized, deeply empathetic responses that frequently expand upon the reviewer's comments with personal anecdotes, company values, and specific service differentiators. The owner often shares personal background (e.g., being a former diplomat or an Episcopal priest) to build trust and connection.

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to every family's feedback; how does that commitment to communication translate to daily updates for us?
  • 2Since your team has such great expertise in dementia and hospice care, how do you tailor the environment to support residents as their medical needs change?
  • 3We noticed your staff is multilingual; how does this help create a more comfortable and connected community for the residents?
  • 4How does the staff handle physical transfers or mobility assistance to ensure everyone stays safe and comfortable during movement?
  • 5What does a typical day of social activities and engagement look like for the residents here?
  • 6In the event of a medical emergency after hours, what is the specific protocol for getting immediate nursing intervention?

Personalized based on this facility's data


Key Review Excerpts

The caregiver they provided was incredibly patient, calm, and skilled in communicating with her. It’s not easy watching a loved one go through memory loss, but having a professional who truly understands dementia care has made all the difference.

Memory care family member · 2025★★★★★

I really appreciate that BrightStar Care has team members who speak multiple languages, including Chinese, Spanish, Tagalog, Vietnamese, and even Russian. It makes a big difference when you’re trying to find the right caregiver for your loved ones.

Family seeking multilingual support · 2025★★★★★

They handle all aspects of the billing and dealing with the insurance companies which makes it very easy for me.

Family managing nursing needs · 2024★★★★★
Source: 109 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

4total
1 Type A— immediate health risk
4 Type B— non-compliance
Clean record— no deficiencies found
May 30, 2025Other
Clean

This was an unannounced Plan of Corrections Inspection conducted on 05/30/2025. The inspector verified that the facility successfully corrected the previously cited Type B deficiency (CCR 87608(a)(3)) by the required due date. Overall, the Plan of Corrections has been fulfilled, and the facility was found to be compliant regarding the noted deficiency.

May 6, 2025Inspection
Clean

The inspection identified four deficiencies across three different regulatory sections. One Type A deficiency related to medication administration was cited, indicating an immediate risk. Additionally, three Type B deficiencies were noted concerning facility maintenance (door hinge), emergency egress (locked gate), and recordkeeping (missing bed rail orders).

Jun 27, 2023Other
Clean

The pre-licensing inspection for Shining Bright Care Home was conducted on June 27, 2023. The facility was observed to have adequate structure, client bedrooms, and safety measures, including locked storage for toxins. All areas reviewed, such as emergency plans, food supplies, and equipment, appeared to be in compliance with standards.

Jun 12, 2023Other
Clean

The facility underwent a COMP II review via telephone call with the CAB analyst. The administrator and applicant confirmed understanding of Title 22 requirements across several operational areas, including facility operation, staff qualifications, and food service. No deficiencies were cited in the provided report.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Shining Bright Senior Care Home INC.

Administrator

BULLER, KATHRINA

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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