Shepherd Personal Care Home INC
Families consistently rate this highly — reviewers highlight compassionate, family-like care. Schedule a visit to confirm the fit.
based on 64 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a small, intimate, and highly communicative environment, especially for residents with dementia or end-of-life needs. The owner's hands-on approach and the staff's dedication to dignity are significant strengths. Because it is a small residential conversion, ensure the level of medical complexity your loved one requires matches their small-scale setting.
Google Reviews
Google Reviews
64 reviews on GoogleShepherd Personal Care Home is highly regarded by families for providing a warm, home-like environment that treats residents like family rather than patients. Reviewers consistently praise the individualized care, particularly for those with dementia or undergoing hospice, and highlight the exceptional communication from the owner, Liz. While the facility is praised for its cleanliness and compassion, it is a small-scale residence-style home rather than a large institutional facility.
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-like care
- Exceptional communication and frequent updates
- Specialized expertise in dementia and hospice care
- Clean and well-maintained residential environment
- Highly attentive and responsive management
Rating Trends
Tap a year to see what changed
Distribution · 67 analyzed
How They Respond to Reviews
The owner provides highly personalized, empathetic, and emotionally resonant responses that frequently reference specific family members and the emotional weight of the care provided. The tone is deeply compassionate, often incorporating spiritual language and a sense of personal honor.
Questions for Your Tour
- 1Since the home is so small and intimate, how do you ensure each resident's specific daily routine and personal preferences are integrated into the house schedule?
- 2I noticed how much the management values staying in touch with families; what is your preferred method for providing us with those frequent updates on our loved one?
- 3With your specialized expertise in dementia and hospice care, how do you adapt the home environment to support residents as their medical needs change?
- 4How do you manage medical emergencies or sudden changes in health during the overnight hours when the resident count is low?
- 5What kind of daily activities or social interactions do you organize to maintain that warm, family-like atmosphere for the seven residents?
- 6How do you involve family members in the care process to ensure we are all working together toward our loved one's comfort?
Personalized based on this facility's data
Key Review Excerpts
“Liz took such wonderful care of my dad that he would tell her, “Thank you for treating me like a human.” He genuinely loved being there and cherished Liz.”
“The staff provided truly personal, tailored care and were consistently attentive to my father’s needs. Every interaction was handled with genuine kindness, professionalism, and respect.”
“The place is a residence converted to a care home. It’s homey, comfortable, and spotlessly clean. Owner Elizabeth Joseph (Liz) is there most of the time and available by phone or text 24/7. Really. She ALWAYS responds immediately.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection from November 2020 identified eight violations related to fire safety systems, emergency planning, and hot water temperature maintenance. Most of these issues were corrected within a few days of the inspection, and there are currently no active enforcement actions against the facility.
Nov 23, 2020Routine
Health Code (2 violations) | Life Safety Code (6 violations)
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility's emergency preparedness and response plan failed to address the eight core functions of emergency management.
The facility failed to ensure hot water for resident use was maintained between 100 degrees Fahrenheit and 120 degrees Fahrenheit.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure the outside areas, grounds, adjacent buildings, and all site features were maintained free of fire or health hazards; and/or failed to ensure that water would drain away from the facility to prevent standing water near the building.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure the primary power source for the fire alarm system was on a dedicated electrical circuit.
The facility failed to implement procedures that assure safe and sanitary use and storage of oxygen.
Ownership & Operations
Who Operates This Facility
Shepherd Personal Care Home, INC
for profit
ELIZABETH A JOSEPH
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
64 reviews from families & visitors
Official Website
Visit shepherdpch.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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