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Public Google reviewers rate this highly and often mention compassionate, family-like care. Schedule a visit to confirm the fit.
based on 64 Google reviews
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Public Google reviewers rate Shepherd Personal Care Home INC highly. Reviewers highlight: compassionate, family-like care, exceptional communication and frequent updates. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Shepherd Personal Care Home is highly regarded by families for providing a warm, home-like environment that treats residents like family rather than patients. Reviewers consistently praise the individualized care, particularly for those with dementia or undergoing hospice, and highlight the exceptional communication from the owner, Liz. While the facility is praised for its cleanliness and compassion, it is a small-scale residence-style home rather than a large institutional facility.
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Distribution · 67 analyzed
The owner provides highly personalized, empathetic, and emotionally resonant responses that frequently reference specific family members and the emotional weight of the care provided. The tone is deeply compassionate, often incorporating spiritual language and a sense of personal honor.
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Key Review Excerpts
“The staff provided truly personal, tailored care and were consistently attentive to my father’s needs. Every interaction was handled with genuine kindness, professionalism, and respect.”
“The place is a residence converted to a care home. It’s homey, comfortable, and spotlessly clean. Owner Elizabeth Joseph (Liz) is there most of the time and available by phone or text 24/7. Really. She ALWAYS responds immediately.”
“I am a nurse. I have been taking care of residents at Shepherd Personal Care Home for more than 15 years. The staff and the owners are very loving, caring and attentive to the residents needs.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection from November 2020 identified eight violations related to fire safety systems, emergency planning, and hot water temperature maintenance. Most of these issues were corrected within a few days of the inspection, and there are currently no active enforcement actions against the facility.
Health Code (2 violations) | Life Safety Code (6 violations)
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility's emergency preparedness and response plan failed to address the eight core functions of emergency management.
The facility failed to ensure hot water for resident use was maintained between 100 degrees Fahrenheit and 120 degrees Fahrenheit.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure the outside areas, grounds, adjacent buildings, and all site features were maintained free of fire or health hazards; and/or failed to ensure that water would drain away from the facility to prevent standing water near the building.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure the primary power source for the fire alarm system was on a dedicated electrical circuit.
The facility failed to implement procedures that assure safe and sanitary use and storage of oxygen.
Shepherd Personal Care Home, INC
for profit
ELIZABETH A JOSEPH
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Google Reviews
64 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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