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Assisted Living

Shenango Presbyterian Home

Families consistently rate this highly — reviewers highlight caring and attentive nursing and aide staff. Schedule a visit to confirm the fit.

238 South Market Street, New Wilmington, PA 1614246 bedsLicensed & Active
Google rating
4.4/5

based on 14 Google reviews

5
4
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1

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What this means for your family

This facility is highly regarded for its vibrant social life and excellent dining and rehab services. However, because of a very serious historical allegation regarding communication and end-of-life care, families should prioritize asking about their protocols for family updates and emergency medical communication.

Google Reviews

Google Reviews

14 reviews on Google
Families can expect a highly social and caring environment, with residents and rehab patients frequently praising the kindness of the staff and the variety of community activities. While many reviews highlight exceptional nursing and dining experiences, one extremely critical review alleges severe neglect and communication failures during a terminal event.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean10.0Activities10.0MedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Caring and attentive nursing and aide staff
  • Robust social calendar including concerts and trips
  • High-quality dining experience
  • Efficient maintenance and move-in support

Concerns

  • Severe allegations of medical neglect and lack of family communication

Rating Trends

Tap a year to see what changed

234'15(1)'18(2)'21(1)'24(2)'26(1)

Distribution · 14 analyzed

5
12
4
0
3
0
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1
2

How They Respond to Reviews

43%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about your social calendar; could you tell us more about the specific concerts or outings planned for residents this month?
  • 2Since we value staying connected, what is your preferred process for keeping family members updated on a resident's daily well-being?
  • 3The dining experience seems to be a highlight here; how much input do residents have in their daily meal selections?
  • 4How does the nursing team coordinate care and ensure that all medical needs are addressed promptly, especially during overnight hours?
  • 5We noticed your team is very responsive to feedback; how do you typically incorporate family suggestions into the care plan?
  • 6How does the maintenance and move-in team assist families during the initial transition to ensure everything is set up comfortably?

Personalized based on this facility's data


Key Review Excerpts

My wife was in there for therapy awhile back and she was treated great. The aids were wonderful, the nurses were the best, room was spotless, the office staff was extremely helpful and the food was like going out to dinner at a restaurant.

Rehab patient's family · 2025★★★★★

Life here is very good, the people are kind and caring. We have activities, concerts, movies, bus trips and many social gatherings.

Long-term resident · 2024★★★★★

I recently helped move a couple in here and was amazed at how quickly staff came up to welcome the new residents and ensure their needs were being met, coming back to check during the unpack process and how efficient the maintenance staff was

Professional mover/Client advocate · 2024★★★★★
Source: 14 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

29total
41deficiencies

Key Findings

Between 2021 and 2025, Shenango Presbyterian Home underwent 29 inspections, resulting in 14 clean reports and 41 recorded violations. The findings included various administrative errors, such as incomplete background checks and unsigned contracts, as well as safety concerns regarding unsecured medications and equipment.

Nov 13, 2025Routine
minor2600.16.c

The home failed to submit an incident report to the Department within 24 hours regarding a resident fall that resulted in a fracture.

minor2600.65.i

Documentation was missing for the annual 2024 fire safety training for two staff members.

minor2600.96.b

Multiple staff members were unable to identify the location of the first aid kit during interviews.

minor2600.132.c

Fire drill records were incomplete, lacking details on exit routes used, alarm operability, and problems encountered.

May 12, 2025Routine
minor2600.15a

An allegation of resident abuse was not reported to the proper authorities until several hours after the incident occurred.

minor2600.42b

A staff member yelled at a resident during an incident involving resident aggression.

minor2600.187d

A resident did not receive prescribed medication doses because the medication was not available in the home.

Nov 18, 2024Routine
minor2600.84

A steam table with an outside temperature of approximately 164 degrees Fahrenheit was located in an unsecured cabinet and accessible to residents.

minor2600.103c

Multiple items of vegetables and peaches in the secured dementia care unit's refrigerator were not dated.

minor2600.103i

Multiple undated food items, including cookie pucks, mixed vegetables, and diced peppers, were found in the main kitchen's walk-in freezer.

minor2600.184a

Prescription medication labels did not match the prescribed instructions for dosage and frequency for two residents.

Jul 30, 2024Routine
severe2600.15a

The home failed to report an allegation of staff roughly handling a resident to the local Area Agency on Aging until 7/3/24.

severe2600.15c

The home failed to submit a plan of supervision or notice of suspension for a staff member accused of rough handling, allowing them to continue working through 7/29/24.

Jan 23, 2024Routine
minor2600.65.i

Staff training records for the period between 11/1/23 and 12/31/23 did not include the date and length of training.

minor2600.187.b

A resident's medication administration record did not include the initials of the staff person who administered the medication.

minor2600.225.c

A resident's most recent assessment of care needs was not completed according to the required annual schedule.

minor2600.227.g

A resident's support plan was not signed by the resident and the assessor until 11/28/23, despite being completed in 2022.

Oct 19, 2023Routine
minor2600.65f

Staff person A did not receive required training in medication self-administration or instruction on meeting resident needs during the 2022 training year.

minor2600.65g

Staff persons A and B did not receive required annual training in fire safety, emergency preparedness, resident rights, or the Older Adult Protective Services Act.

minor2600.65i

The home's training records for staff person A were incomplete.

Aug 23, 2022Routine
CleanReport

No deficiencies found during this inspection.

Aug 10, 2021Routine
minor2600.18

Carbon monoxide alarms were not installed near the two commercial gas dryers in the laundry room.

minor2600.103.f

Refrigeration temperatures in the reach-in and pie freezers were above required levels, and thermometers were missing from the ice cream freezer and SDCU refrigerator.

minor2600.103.g

Various food items, including vegetables, waffles, icing, and pantry goods, were stored in open or unsealed containers.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Shenango Presbyterian Seniorcare

Organization Type

nonprofit

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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