Shenango Presbyterian Seniorcare
Strong Medicare quality ratings; families often praise caring and attentive nursing staff. Still worth an in-person visit.
based on 14 Google reviews
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What this means for your family
While many residents enjoy the active lifestyle and clean environment, the facility has faced serious allegations regarding communication and end-of-life care. If you are considering this facility for a loved one with complex medical needs, ensure you have a clear, documented plan for communication and emergency response with the nursing administration.
Google Reviews
Google Reviews
14 reviews on Google“Shenango Presbyterian SeniorCare receives highly polarized feedback, with many residents and family members praising the facility for its caring staff, cleanliness, and active social calendar. However, there are severe, distressing reports from families regarding neglect, poor communication, and inadequate medical oversight during critical health events. Families should weigh the positive reports of independent living and rehab against the serious allegations of substandard care in nursing or end-of-life situations.”
Quality Themes
Tap a score for detailsStrengths
- Caring and attentive nursing staff
- Clean and well-maintained facilities
- Robust activities and social programming
- Efficient and helpful administrative support
Concerns
- Severe lack of communication and medical neglect (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With such a high CMS rating for staffing, how do you ensure that the nurses and aides are able to provide that same level of attentive care during busy shift changes?
- 2What specific protocols are in place to ensure medication is administered accurately and that any changes in a resident's health are documented immediately?
- 3How does the administrative team keep family members updated on a resident's daily well-being and any changes in their care plan?
- 4We've heard great things about the social programming here; could you tell us more about the types of activities available to help residents stay engaged with one another?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?
- 6It's wonderful to see how much the management cares about resident feedback; how does the facility use family suggestions to improve day-to-day operations?
Personalized based on this facility's data
Key Review Excerpts
“The aids were wonderful, the nurses were the best, room was spotless, the office staff was extremely helpful and the food was like going out to dinner at a restaurant.”
“Life here is very good, the people are kind and caring. We have activities, concerts, movies, bus trips and many social gatherings.”
“No communication available to my family, unless I called many people and begged to talk to resident who was in good health when admitted, but died in less than 2 weeks and no one to help him or be with him suffering unable to breathe due to neglect and no oxygen.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Shenango Presbyterian SeniorCare has 27 deficiencies across three surveys, but all have been corrected by the facility. The primary issues involve fire safety systems, electrical maintenance, and emergency preparedness protocols. While the volume of building and safety infractions is notable, the pattern shows consistent correction of identified problems, and only one deficiency related to direct resident care (resident rights) was found.
Aug 15, 2025Routine6
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Construction Deficiencies
Meet other general requirements.
Sep 27, 2024Routine17
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Meet other general requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Sep 22, 2023Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Ownership & Operations
Who Operates This Facility
Shenango Presbyterian Seniorcare
nonprofit
Chain Affiliation
Presbyterian Seniorcare Network
5 facilities nationwide
Chain avg rating: 3.6/5 · Rank 2 of 5 (Best)
Ownership & Management
Owners
Presbyterian Seniorcare
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit shenango.srcare.org
Medicare data downloads
Original nursing home datasets
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