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Nursing HomeMedicaid Top Rated

Shawn Manor Nursing Home

Strong Medicare quality ratings; families often praise effective physical therapy services. Still worth an in-person visit.

2024 Turner Road, Ponca City, OK 7460496 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
2.9/5

based on 10 Google reviews

5
4
3
2
1
Shawn Manor Nursing Home Nursing Home in Ponca City, OK — Street View
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What this means for your family

Shawn Manor has shown improvement in recent years, particularly regarding its physical environment and rehab therapy team. However, families should remain vigilant; during your tour, ask specifically about current staffing ratios and the process for ensuring medication is administered on time, as these were significant pain points in previous reports.

Google Reviews

Google Reviews

10 reviews on Google
Shawn Manor Nursing Home presents a polarized experience, with recent reviewers praising the facility's cleanliness, home-like atmosphere, and effective physical therapy. However, older reviews and specific complaints highlight significant concerns regarding chronic understaffing, inconsistent medication administration, and poor food quality. Families should weigh the positive reports of professional care against these serious operational lapses.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean7.0ActivitiesN/AMeds2.0MemoryN/AComms8.0ValueN/A

Strengths

  • Effective physical therapy services
  • Clean and well-maintained facility
  • Professional and caring nursing staff
  • Welcoming, home-like environment

Concerns

  • Chronic understaffing leading to neglect (mentioned by 2 reviewers)
  • Inconsistent or late medication administration (mentioned by 2 reviewers)
  • Poor food quality and lack of appropriate textures (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02018(1)1.02021(3)5.02023(2)4.02024(1)4.02025(4)1.02026(1)

Distribution · 12 analyzed

5
5
4
1
3
0
2
0
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance and consistent medication administration throughout the day and night?
  • 2I noticed the facility is well-maintained, but could you walk me through how you ensure meal quality and texture consistency for residents with specific dietary needs?
  • 3With a 3-star staffing rating, how do you manage staff-to-resident ratios to ensure that every resident receives personalized attention beyond basic medical care?
  • 4Could you describe the daily activity schedule and how you encourage residents to participate in social life to maintain a sense of community?
  • 5How does your nursing team coordinate with the physical therapy department to ensure a seamless transition for residents needing rehabilitation?
  • 6In the event of a medical emergency, what is your standard procedure for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

The Physical Therapy staff went above and beyond with encouragement and daily workouts with my husband.

Long-term resident's family · 2025★★★★★

The nursing home is very well put together it feels more like a home rather then your average nursing home when you walk through the front door. It also smells so good and is always very clean!

Memory care family member · 2023★★★★★

It is understaffed, meds are ALWAYS LATE, 8 am meds given at 946 am, 8pm meds gives 915 pm. Med amounts, dosages ARE NOT FOLLOWED OR GIVEN correctly.

Rehab patient · 2018☆☆☆☆
Source: 10 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.24hrs
31%
Registered nurses for medical care
Total Nursing
3.03hrs
74%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

15

measures

Worse Than Avg

1

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
OK
3.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility8.9%
Better than Avg
Here
8.9%
US
19.4%
OK
17.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OK
90.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
15.5%
OK
17.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
14.4%
OK
13.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.6%
Worse than Avg
Here
25.6%
US
19.5%
OK
25.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
OK
75.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.8%
Better than Avg
Here
96.8%
US
79.8%
OK
74.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OK
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (7.2)

This facility has serious ongoing concerns, with high-severity deficiencies in 2022 for abuse prevention and reporting that should alarm families. The main problem areas are infection control (appearing in all three surveys), care planning and assessments (recurring across surveys), and abuse prevention policies. While all violations were reportedly corrected, the persistence of infection control and care planning issues across multiple years suggests systemic challenges that families should investigate thoroughly before considering placement.

Nov 20, 2024Routine
3
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0801Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 2, 2023Routine
3
0571Potential for harm · PatternCorrected

Resident Rights Deficiencies

Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 9, 2022Routine
19
0600Actual harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607Actual harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Actual harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Actual harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0886Potential for harm · PatternCorrected

Infection Control Deficiencies

Perform COVID19 testing on residents and staff.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0773Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

0943Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Shawn Manor Nursing Home

Organization Type

for profit

Chain Affiliation

Chain Name

Conhold

Chain Size

5 facilities nationwide

Chain avg rating: 3.6/5 · Rank 2 of 5 (Best)

Ownership & Management

Owners

Sullivan, James

Owner

100%

Key personnel

Conhold of Ponca LLCManagerAllred, AmyManagerAllred, AmyAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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