Shawn Manor Nursing Home
Strong Medicare quality ratings; families often praise effective physical therapy services. Still worth an in-person visit.
based on 10 Google reviews

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What this means for your family
Shawn Manor has shown improvement in recent years, particularly regarding its physical environment and rehab therapy team. However, families should remain vigilant; during your tour, ask specifically about current staffing ratios and the process for ensuring medication is administered on time, as these were significant pain points in previous reports.
Google Reviews
Google Reviews
10 reviews on Google“Shawn Manor Nursing Home presents a polarized experience, with recent reviewers praising the facility's cleanliness, home-like atmosphere, and effective physical therapy. However, older reviews and specific complaints highlight significant concerns regarding chronic understaffing, inconsistent medication administration, and poor food quality. Families should weigh the positive reports of professional care against these serious operational lapses.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy services
- Clean and well-maintained facility
- Professional and caring nursing staff
- Welcoming, home-like environment
Concerns
- Chronic understaffing leading to neglect (mentioned by 2 reviewers)
- Inconsistent or late medication administration (mentioned by 2 reviewers)
- Poor food quality and lack of appropriate textures (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance and consistent medication administration throughout the day and night?
- 2I noticed the facility is well-maintained, but could you walk me through how you ensure meal quality and texture consistency for residents with specific dietary needs?
- 3With a 3-star staffing rating, how do you manage staff-to-resident ratios to ensure that every resident receives personalized attention beyond basic medical care?
- 4Could you describe the daily activity schedule and how you encourage residents to participate in social life to maintain a sense of community?
- 5How does your nursing team coordinate with the physical therapy department to ensure a seamless transition for residents needing rehabilitation?
- 6In the event of a medical emergency, what is your standard procedure for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“The Physical Therapy staff went above and beyond with encouragement and daily workouts with my husband.”
“The nursing home is very well put together it feels more like a home rather then your average nursing home when you walk through the front door. It also smells so good and is always very clean!”
“It is understaffed, meds are ALWAYS LATE, 8 am meds given at 946 am, 8pm meds gives 915 pm. Med amounts, dosages ARE NOT FOLLOWED OR GIVEN correctly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious ongoing concerns, with high-severity deficiencies in 2022 for abuse prevention and reporting that should alarm families. The main problem areas are infection control (appearing in all three surveys), care planning and assessments (recurring across surveys), and abuse prevention policies. While all violations were reportedly corrected, the persistence of infection control and care planning issues across multiple years suggests systemic challenges that families should investigate thoroughly before considering placement.
Nov 20, 2024Routine3
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 2, 2023Routine3
Resident Rights Deficiencies
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 9, 2022Routine19
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Ownership & Operations
Who Operates This Facility
Shawn Manor Nursing Home
for profit
Chain Affiliation
Conhold
5 facilities nationwide
Chain avg rating: 3.6/5 · Rank 2 of 5 (Best)
Ownership & Management
Owners
Sullivan, James
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit shawnmanor.us
Medicare data downloads
Original nursing home datasets
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