Bradbury Commons
Strong Medicare quality ratings; families often praise warm, attentive, and professional nursing staff. Still worth an in-person visit.
based on 82 Google reviews
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What this means for your family
Bradbury Commons is highly regarded for its compassionate staff and engaging memory care programs, making it a strong candidate for those needing specialized support. However, families should be aware of recurring complaints regarding the food quality and should conduct a thorough tour to inspect for cleanliness and maintenance, as recent reports have raised concerns about facility standards.
Google Reviews
Google Reviews
82 reviews on Google“Bradbury Commons (often referred to as Via Christi in reviews) is generally praised for its clean environment, professional staff, and engaging activities for residents. While many families express high satisfaction with the compassionate care provided, there are recurring concerns regarding the quality of the food and occasional reports of facility maintenance issues. Families should be aware that while most experiences are positive, some visitors have noted challenges with parking and specific dietary complaints.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and professional nursing staff
- Clean and well-maintained facility
- Engaging and inclusive resident activities
- Strong communication with family members
Concerns
- Poor quality of food and meal program (mentioned by 3 reviewers)
- Inconvenient parking for visitors (mentioned by 2 reviewers)
- Presence of pests (bed bugs)
Rating Trends
Tap a year to see what changed
Distribution · 85 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that Bradbury Commons has a very active social calendar; could you walk me through what a typical week of activities looks like for a resident?
- 2Given the 3-star staffing rating, how does the team ensure consistent, personalized attention for each resident throughout the day and night?
- 3I understand that dining is a major part of the resident experience; what steps are you currently taking to improve the quality and variety of the meal program?
- 4We noticed some feedback regarding facility maintenance; what is your current protocol for pest control and ensuring a clean, comfortable living environment?
- 5I appreciate that the leadership team is active in responding to family feedback online; how do you typically handle and resolve concerns raised by families once a resident is moved in?
- 6In the event of a sudden medical change or emergency, what is the specific process for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“The patients that are transferred from nursing homes are usually cared for in a le... the unwavering attention of the staff in this facility was more than expected.”
“They really understand the challenges folks like my grandmother, who is experiencing dementia, are going through. The facility is clean, the residents are well-cared-for, and everyone I met there was smiling.”
“My mother stays there and said the staff is really good and the activities are fun. Her main complaint is about the food. She said it is horrible!!”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed reports triggering multiple complaint investigations, including issues with medication management, nursing staffing, and care planning. The facility shows persistent problems with fire safety systems across multiple surveys from 2019 to 2024, suggesting ongoing maintenance challenges. While most deficiencies show correction dates, the recurring nature of safety violations and complaint-driven investigations about basic care services warrant careful consideration during your visit.
Jul 3, 2024Routine3
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
May 25, 2023Routine5
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Jul 11, 2019Routine10
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Bradbury Commons
nonprofit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
82 reviews from families & visitors
Official Website
Visit ascensionliving.org
Medicare data downloads
Original nursing home datasets
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