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Nursing HomeMedicaid

Shanoan Springs Nursing and Rehabilitation

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2500 South 12th Street, Chickasha, OK 7301882 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 48 Google reviews

5
4
3
2
1
Shanoan Springs Nursing and Rehabilitation Nursing Home in Chickasha, OK — Street View
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What this means for your family

Shanoan Springs is often praised for its clean, small-community atmosphere and kind individual staff members. However, families should be aware of reported inconsistencies in care and potential communication barriers with management; we recommend scheduling a visit to observe staff-resident interactions firsthand.

Google Reviews

Google Reviews

48 reviews on Google
Shanoan Springs Nursing and Rehabilitation receives highly polarized feedback, with many families praising the staff's kindness and the facility's small, community-oriented environment. However, significant concerns persist regarding administrative communication, inconsistent care quality, and high staff turnover, leading some families to report a decline in standards over time.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean8.0ActivitiesN/AMedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Warm and attentive nursing staff
  • Small, community-oriented environment
  • Clean facility with no unpleasant odors
  • Friendly and welcoming atmosphere

Concerns

  • Poor administrative communication and rude management (mentioned by 3 reviewers)
  • Inconsistent care quality and lack of attention to hygiene (mentioned by 3 reviewers)
  • High staff turnover impacting consistency of care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'18(3)'20(2)'22(9)'24(3)'26(2)

Distribution · 50 analyzed

5
35
4
3
3
1
2
4
1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We love hearing that the facility is so clean and well-maintained; what steps do you take to ensure the environment stays fresh and comfortable for residents?
  • 2Since this is such a cozy, 82-resident community, how do you help new residents integrate into the social activities and daily group events?
  • 3We want to make sure we stay in the loop with our loved one's care; what is your preferred process for keeping families updated on any changes in health or daily needs?
  • 4With the nursing staff being such a highlight for many families, how do you ensure that the care remains consistent even when there are changes in the team?
  • 5In the event of a medical emergency or a sudden change in health during the night, what is the specific protocol for notifying the family and coordinating care?
  • 6How do you approach personal hygiene and daily grooming routines to ensure every resident feels their best and receives attentive care?

Personalized based on this facility's data


Key Review Excerpts

It’s an older building, worn and could use updating, but clean and does not smell bad, as some nursing homes do.

Long-term resident's family · 2021★★★★★

The DON Tina needs to communicate with family MORE ESPECIALLY during a pandemic when we are not allowed to

Long-term resident's family · 2020★★☆☆☆

After numerous Staff and Administration changes in the last year or so, it is going down hill in care, in my opinion.

Long-term resident's family · 2018★★☆☆☆
Source: 48 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.16hrs
21%
Registered nurses for medical care
Total Nursing
4.07hrs
99%
All nurses + aides combined
Staff Turnover
77%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
2/ 5
Better Than Avg

9

measures

Worse Than Avg

3

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility38.7%
Worse than Avg
Here
38.7%
US
19.5%
OK
25.4%
Grady
26.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.6%
Worse than Avg
Here
32.6%
US
19.4%
OK
17.3%
Grady
20.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.8%
Better than Avg
Here
1.8%
US
12.1%
OK
3.3%
Grady
2.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OK
90.6%
Grady
93.5%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility2.7%
Better than Avg
Here
2.7%
US
3.2%
OK
4.6%
Grady
7.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility19.8%
Worse than Avg
Here
19.8%
US
15.5%
OK
17.2%
Grady
18.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
OK
75.0%
Grady
70.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OK
1.8%
Grady
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
1penalties
Well below state avg (7.2)
6 complaint-triggered

This facility has concerning patterns with families filing complaint reports, leading to 5 complaint-triggered deficiencies including serious issues with abuse prevention and infection control. The most recurring problems involve infection control (appearing in all three surveys), food safety and nutrition, and resident rights protections. While the facility reports correcting these issues, the repeated problems with infection control across multiple years and the fact that families felt compelled to file formal complaints suggest ongoing care quality concerns that warrant careful investigation during any visit.

Mar 25, 2026Complaint
1
0803Immediate jeopardy · IsolatedResolved (past non-compliance)

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

May 30, 2025Complaint
2
0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 30, 2025Routine
3
0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Apr 18, 2024Routine
13
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Apr 18, 2024Complaint
3
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0600Potential for harm · PatternResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Mar 6, 2023Routine
6
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Federal Penalties

Fine

Mar 25, 2026

$12,740

Ownership & Operations

Who Operates This Facility

Owner / Operator

Shanoan Springs Nursing and Rehabilitation

Organization Type

for profit

Ownership & Management

Owners

Trumbo, Jay

Owner

33%

Vinson, John

Owner

33%

Key personnel

Corr, MericaW-2 Managing EmployeeHealth Systems of Oklahoma, LLCManager
Source: Medicare provider data

Contact

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References & Resources

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