Shady Nook Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 57 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
Below average in IN · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
Shady Nook is highly regarded for its therapy department and compassionate staff, making it a strong candidate for rehabilitation. However, because past reviewers have noted challenges with communication and phone responsiveness, we recommend establishing a clear point of contact and a preferred communication schedule with the administration during the intake process.
Google Reviews
Google Reviews
57 reviews on Google“Shady Nook Care Center receives high praise for its compassionate nursing staff, effective rehabilitation program, and engaging activity department. While the vast majority of recent reviews are glowing, some families have historically reported significant difficulties with communication and responsiveness, particularly during the COVID-19 pandemic. Prospective families should focus on the facility's strong reputation for therapy and staff kindness while verifying current communication protocols.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and compassionate nursing staff
- Effective rehab-to-home therapy program
- Engaging and fun activity department
- Clean and welcoming facility environment
Concerns
- Difficulty reaching staff or receiving updates by phone (mentioned by 2 reviewers)
- Understaffing or slow response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 62 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that the facility has a 2-star CMS staffing rating, how do you ensure that residents receive timely assistance when they press their call lights?
- 2I noticed some families have mentioned difficulty getting updates over the phone; what is the most reliable way for us to stay in touch with the nursing team regarding our loved one's daily status?
- 3With your strong reputation for rehab-to-home therapy, how do you integrate those therapy goals into the daily care plan for long-term residents?
- 4Your activity department is highly praised in recent reviews; could you walk us through a typical week of events and how you encourage residents to participate?
- 5Regarding the recent health inspection findings, what specific steps has the leadership team taken to address those areas and improve the overall quality of care?
- 6I see that you actively respond to feedback online; how do you use that family input to make tangible changes to the care experience here at Shady Nook?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Shady Nook are incredibly compassionate, attentive, and dedicated to the well-being of every resident. The facility itself is clean, welcoming, and well-maintained, creating a comfortable and safe environment.”
“I've had a loved one placed here for rehab on two separate occasions and I can tell you they have one of the best therapy teams, all of them very dedicated to getting patients and families ready for the transition back to home.”
“My mom is at Shady Nook Care Center with dementia... we can happily say Shady Nook has taken very good care of my mom.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
9
measures
4
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Shady Nook has concerning patterns with 43 deficiencies across 8 surveys, including 8 complaint-triggered violations where families filed reports about care issues. The facility shows persistent problems in medication management, fire safety systems, and basic resident care that continue across multiple inspections. Most troubling are recent complaints about abuse protection and dementia care that remain uncorrected, suggesting ongoing quality concerns.
Jan 23, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Jan 6, 2026Routine10
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 20, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Feb 19, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nov 13, 2024Routine11
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 5, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
Shady Nook Care Center
for profit
Chain Affiliation
Adams County Memorial Hospital
8 facilities nationwide
Chain avg rating: 2.6/5 · Rank 5 of 8
Ownership & Management
Owners
Greatorex, Tina
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Greenberg, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Lahasky, Ephram
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Schiowitz, Marc
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Sebbag, Gabriel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit shadynookrehab.com
Medicare data downloads
Original nursing home datasets
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