Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 16 Google reviews
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Public Google reviewers rate Serene Gardens of Hartland highly. Reviewers highlight: compassionate and attentive care staff, strong, responsive communication from management. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Serene Gardens of Hartland is generally praised for its compassionate staff and effective communication, with families noting that residents receive personalized attention and respectful end-of-life care. While many reviewers highlight a warm, homey environment and successful activity programs, there are conflicting reports regarding the quality of dining and the level of resident engagement in daily activities.
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Distribution · 33 analyzed
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Key Review Excerpts
“The memory care staff knows her by name, remembers her preferences, and genuinely seem to enjoy spending time with her.”
“The Wellness Coordinator is wonderful. You can contact her and the director at anytime via text. They WILL get back to you ASAP, just like they say.”
“The compassion shown by the staff to both my mother and, me and my sister was exceptional. We knew immediately we had made the right choice in moving her here.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections identified issues regarding medication documentation, specifically missing entries and a lack of clear instructions for 'as-needed' medications. Additionally, the facility failed to designate a supervisor on the staff schedule and experienced a temporary lapse in administering a specific pain medication while awaiting new physician orders.
No deficiencies are reported in this inspection record.
The facility stopped administering Resident A her prescribed Oxycontin medication because they required a new physician's script and were unable to verify the contents of a bottle brought from home.
As-needed (PRN) medications for Resident A (Haloperidol) and Resident B (Albuterol Sulfate) lacked written instructions describing the circumstances or reasons for administration.
The January 2024 staff schedule lacked the designation of a supervisor of resident care for each shift.
Medication administration records (MARs) for Resident A (Acetaminophen) and Resident B (Brimonidine/Timolol) contained blank entries, making it impossible to confirm if medication was administered.
2799 Bella Vita LLC
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Google Reviews
16 reviews from families & visitors
Official Website
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MI LARA — View Official Record
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