Sequoyah Pointe Skilled Nursing and Therapy
Strong Medicare quality ratings; families often praise effective physical therapy department. Still worth an in-person visit.
based on 21 Google reviews
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What this means for your family
While the rehabilitation therapy team is noted as a strength, the facility has a pattern of serious complaints regarding basic care, hygiene, and dietary management. If you are considering this facility, we strongly recommend conducting an unannounced visit to observe the cleanliness and responsiveness of the staff firsthand.
Google Reviews
Google Reviews
21 reviews on Google“Sequoyah Pointe Skilled Nursing and Therapy receives highly polarized feedback, with recent reviews highlighting severe concerns regarding patient neglect, poor dietary management for diabetics, and facility hygiene. While some families report positive experiences with the rehabilitation therapy team and attentive nursing, others describe a facility that fails to meet basic standards of care and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy department
- Some staff members are described as kind and attentive
- Occasional exemplary communication with out-of-state family
Concerns
- Slow or non-existent response to call lights and assistance requests (mentioned by 2 reviewers)
- Poor nutritional quality and inappropriate meal planning for diabetics (mentioned by 2 reviewers)
- General facility cleanliness and unpleasant odors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that physical therapy is a noted strength here, how do you coordinate those sessions with the daily nursing care schedule to ensure residents stay active?
- 2Could you walk me through the process for how call lights are monitored and prioritized, especially during shift changes or busy times of the day?
- 3How does your dietary team manage specific medical needs, such as diabetic-friendly meal planning, and how do you ensure residents receive the correct nutrition?
- 4What is your current protocol for maintaining room cleanliness and managing environmental odors to ensure a comfortable living space for residents?
- 5With a 3-star staffing rating, what steps are you taking to ensure that residents receive consistent, attentive care throughout the night and on weekends?
- 6How do you keep out-of-state family members updated on a resident's health status, and what is the best way for us to communicate with the nursing team?
Personalized based on this facility's data
Key Review Excerpts
“Frozen pizza & canned green beans for dinner? Seriously? Do NOT send your family members here. It is DEPLORABLE. Couldnt get anyone to come help my mother to the restroom.”
“The physical therapy unit is great and they go above and beyond to get people back up and going!”
“While she was there a short time the care she received was exemplary! I live in California and everyone was so amazing with letting me know if there were changes and how she was.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of deficiencies with families filing complaints that led to federal investigations, including issues with accident prevention and daily care assistance. The most recurring problems involve care planning and assessment, daily care assistance, and fire safety measures. While most deficiencies show correction dates, the facility continues to have new violations across multiple surveys, suggesting ongoing operational challenges that families should carefully evaluate during visits.
May 15, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 8, 2025Routine4
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nov 2, 2023Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nov 2, 2023Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jun 1, 2022Routine17
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ownership & Operations
Who Operates This Facility
Sequoyah Pointe Skilled Nursing and Therapy
for profit
Chain Affiliation
Bridges Health
34 facilities nationwide
Chain avg rating: 3.6/5 · Rank 13 of 33
Ownership & Management
Owners
Bridges Employee Stock Ownership Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit sequoyahok.com
Medicare data downloads
Original nursing home datasets
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