Cherokee County Nursing Center
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 15 Google reviews

Watch Cherokee County Nursing Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility is physically clean and offers a strong therapy team, families should be aware of recurring reports regarding nursing staff professionalism and the loss of personal items. We recommend scheduling unannounced visits to observe staff interactions with residents and asking management specifically how they track and secure personal belongings.
Google Reviews
Google Reviews
15 reviews on Google“Cherokee County Nursing Center receives highly polarized feedback, with recent reviews highlighting a clean facility and a dedicated therapy team, while others report significant issues with nursing staff professionalism and communication. Families frequently express frustration regarding inconsistent care, lost personal belongings, and a lack of transparency in daily activities and meal quality.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Professional and compassionate therapy team
- Friendly bedside manner from some staff members
Concerns
- Unprofessional or rude nursing staff behavior (mentioned by 3 reviewers)
- Poor communication and lack of responsiveness (mentioned by 2 reviewers)
- Inconsistent meal quality and temperature (mentioned by 2 reviewers)
- Loss of resident personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With a capacity of 110 residents, how does your team ensure consistent communication with families regarding daily updates or changes in a loved one's condition?
- 2I noticed some feedback regarding the dining experience; could you walk me through how you manage meal quality and ensure that food is served at the appropriate temperature?
- 3Given that your therapy team is highly regarded, how do they coordinate with the nursing staff to ensure a seamless transition between rehabilitation and daily care?
- 4What specific protocols do you have in place to help residents keep track of their personal belongings and ensure their items remain secure?
- 5How do you foster a positive and supportive culture among your nursing staff to ensure every resident feels treated with kindness and respect?
- 6Could you share how you plan and diversify your daily activities to keep residents engaged and active throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The nurses are rude to visiting people, I had a specific situation today that was not the first occurrence spurring me to write this. The nurses act like middle school mean girls with limited social abilities and no desire to do work unless they themselves deem it necessary.”
“The staff have a habit of losing residents clothes, shoes and other personal items, the food is never hot or even warm... They advertise they have an activity or activities every day but that is untrue...”
“It's remodeled very well, but isn't enough to cover up the unfairness of the staff. As a family member of a previous resident, they never kept the same people around that we liked.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning complaint-triggered deficiencies, with families filing reports about abuse and neglect handling and infection control as recently as March 2025. The most recurring issues involve medication management, resident assessment and care planning, and infection control. While all deficiencies show correction dates, the pattern of problems across multiple surveys and recent serious complaints warrant careful consideration during your visit.
Jul 3, 2025Routine2
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 5, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 16, 2024Routine3
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Feb 10, 2023Routine17
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Cherokee County Nursing Center
for profit
Chain Affiliation
Central Arkansas Nursing Centers
39 facilities nationwide
Chain avg rating: 3.5/5 · Rank 22 of 38
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit cherokeecountynr.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives