Senior Care Health & Rehabilitation Center Wichita Falls
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 64 Google reviews
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What this means for your family
This facility is an excellent choice for short-term rehabilitation due to its highly-rated therapy team and positive recovery stories. However, if your loved one has complex medical needs like diabetes, you must closely monitor their care, as multiple families have reported failures in blood sugar management and hygiene.
Google Reviews
Google Reviews
64 reviews on Google“Families looking for rehabilitation services will find a highly skilled therapy team and attentive nursing staff that many reviewers praise for helping residents regain independence. However, there are serious, recurring allegations regarding inconsistent hygiene, neglected medical needs (specifically blood sugar monitoring), and poor responsiveness to call lights during certain shifts.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Compassionate and professional nursing staff
- Clean and inviting rehabilitation environment
- Welcoming and helpful administrative staff
Concerns
- Inconsistent hygiene and cleanliness of resident rooms (mentioned by 3 reviewers)
- Failure to monitor critical medical needs (e.g., diabetic checks) (mentioned by 2 reviewers)
- Slow response times to call lights and nursing requests (mentioned by 3 reviewers)
- Shortage of clean linens and supplies (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 68 analyzed
How They Respond to Reviews
The administrator provides highly personalized, warm, and often affectionate responses to positive reviews, frequently mentioning specific staff members and residents by name. While negative reviews are addressed, the tone shifts from professional and solution-oriented to occasionally defensive when faced with direct personal attacks.
Questions for Your Tour
- 1It's wonderful to see how much the administration engages with feedback; how does the team use resident and family suggestions to improve the facility?
- 2We've heard great things about your therapy teams; could you tell us more about how the physical and occupational therapy programs are integrated into a resident's daily routine?
- 3What specific protocols are in place to ensure that critical medical needs, like regular blood sugar monitoring for diabetic residents, are consistently managed?
- 4How does the nursing team manage call light response times to ensure residents feel supported and attended to promptly?
- 5Could you describe your current process for managing room cleanliness and ensuring that fresh linens and supplies are always readily available for residents?
- 6What kind of daily social activities or group outings are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“My grandfather stayed there after a fall and illness, and the care he received truly exceeded our expectations. When he arrived, he had very little strength and struggled with his and his independence. Thanks to the incredible team, he left stronger, more confident, and able to do so much more on his own.”
“Don't come here if patient is diabetic. Rehab ADON was aware that patient was diabetic, knew diabetic med was on hold, knew patient had been placed on steroids, elevating blood sugar at hospital, and had required bloodsugar coverage at hospital. Still didn't request blood sugar checks or even check blood sugars on admit.”
“The therapy team was top notch at getting them ready to go back home. Forever greatful to the team that took care of them.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced recurring issues with medication management (cited three times across surveys), care planning, and nursing staff competency, with families filing complaint reports that triggered inspections in 2024. The most recent survey in February 2025 identified fire safety and building system deficiencies along with ongoing pharmacy service problems, suggesting some care quality issues persist despite previous corrections.
Feb 13, 2025Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Mar 1, 2024Complaint3
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 11, 2024Routine2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 23, 2022Routine4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
Nocona Hospital District
for profit
UPTOWN FS LLC
JON LAUKHUF
Chain Affiliation
Foursquare Healthcare
10 facilities nationwide
Chain avg rating: 3.3/5 · Rank 4 of 10
Ownership & Management
Owners
Nocona Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
64 reviews from families & visitors
Official Website
Visit seniorcarewf.com
Medicare data downloads
Original nursing home datasets
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