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Public Google reviewers rate this highly and often mention compassionate and caring staff. Schedule a visit to confirm the fit.
based on 21 Google reviews
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Public Google reviewers rate Brookdale Midwestern highly. Reviewers highlight: compassionate and caring staff, high-quality, delicious food. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its warm, compassionate staff and a home-like, 'cozy' atmosphere that treats residents like family. While many reviewers highlight exceptional dining and cleanliness, there are serious, critical allegations regarding neglect, lack of supervision, and improper resident treatment that should be investigated.
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Distribution · 21 analyzed
This facility rarely responds to reviews.
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Key Review Excerpts
“The staff and volunteers Including all the medical staff,administrative staff, kitchen personnel, and maintenance along with the visiting pastors have conveyed such a warmth and love that it has made my Sister and I feel so blessed.”
“As a retired RN I find Brookdale Midwestern is one of the nicest and cleanest facilities I have been in. They have one of best Directors ( Stephanie) that I have encountered. The food is unbelievable.”
“Some staff delayed leaving for vacation just to be with Mom. This place was like a second family for me.”
Source: Texas Health & Human Services Commission
Key Findings
Brookdale Midwestern had recent inspections in 2024 regarding staff training and hiring background check protocols. Previous inspections in 2022 identified issues with the facility's heating and ventilation systems, which were subsequently addressed.
Health Code (3 violations)
The facility failed to train all staff in which conditions to report to the facility manager prior to their assuming any job responsibilities.
The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.
The facility failed to train all staff in resident's rights prior to their assuming any job responsibilities.
Life Safety Code (2 violations)
The facility failed to ensure heating, ventilating and air-conditioning equipment met the referenced codes and standards.
The facility failed to ensure heating, ventilating and air-conditioning equipment met the referenced codes and standards.
Febcalt Holdings, INC
for profit
STEPHANIE VEITENHEIMER
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Google Reviews
21 reviews from families & visitors
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TX HHSC — View Official Record
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