Seaside Nursing and Retirement Home
Strong Medicare quality ratings; families often praise skilled physical and occupational therapy team. Still worth an in-person visit.
based on 30 Google reviews
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What this means for your family
While the physical therapy department is frequently praised for its effectiveness, the facility suffers from systemic issues regarding staffing and communication. Families should be prepared to be highly involved in daily care and advocacy, as multiple reports indicate that basic needs and hygiene are not consistently met.
Google Reviews
Google Reviews
30 reviews on Google“Seaside Nursing and Retirement Home receives highly polarized feedback, with families reporting significant inconsistencies in the quality of care. While some praise the physical therapy team and individual staff members, many reviewers cite chronic understaffing, poor food quality, and serious lapses in patient hygiene and communication.”
Quality Themes
Tap a score for detailsStrengths
- Skilled physical and occupational therapy team
- Clean and well-maintained facility rooms
- Some attentive and caring nursing staff
Concerns
- Chronic understaffing leading to slow response times (mentioned by 4 reviewers)
- Poor food quality and lack of flavor (mentioned by 5 reviewers)
- Inadequate communication between staff and family members (mentioned by 3 reviewers)
- Poor hygiene and neglect of basic patient needs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the feedback regarding response times, what is your current process for ensuring residents receive timely assistance when they press their call lights?
- 2We understand that nutrition is a key part of resident health; could you walk us through how you are working to improve the variety and quality of the dining experience?
- 3How do you ensure consistent and proactive communication with family members regarding changes in a resident's care or daily status?
- 4With the current staffing levels, what specific protocols are in place to ensure that basic hygiene and personal care needs are met for every resident throughout the day?
- 5What does a typical daily schedule look like for residents to ensure they stay engaged and active beyond their physical and occupational therapy sessions?
- 6In the event of a medical emergency, how quickly can your team escalate care, and what is your process for notifying family members during those critical moments?
Personalized based on this facility's data
Key Review Excerpts
“The physical and occupational therapy provided was top notch and my Mom was back to herself in a couple of weeks.”
“The nurses were attentive and caring, but definitely understaffed. If you need help to the bathroom, it took awhile.”
“The CNA's and nurses for the most part are kind and helpful. There are some who should rethink their career choices. Rooms are kept clean and tidy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Seaside Nursing has a concerning pattern of recurring deficiencies across multiple care areas, with families filing three complaint reports. The facility consistently struggles with fire safety and building infrastructure, medication management, and care planning, with the same issues appearing repeatedly across surveys from 2021 to 2025. While all deficiencies show correction dates, the persistent recurrence of problems in critical safety and care areas warrants careful consideration during any visit.
Mar 16, 2026Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Nov 18, 2025Routine11
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Miscellaneous Deficiencies
Have restrictions on the use of flammable curtains.
Nov 18, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Oct 3, 2023Complaint1
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Jan 13, 2023Routine11
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Mar 19, 2021Routine8
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Ownership & Operations
Who Operates This Facility
Seaside Nursing and Retirement Home
for profit
Chain Affiliation
First Atlantic Healthcare
10 facilities nationwide
Chain avg rating: 2.8/5 · Rank 2 of 10
Ownership & Management
Owners
Faraday Holdings LLC
Owner · Organization
Kwb Holdings, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit seaside-healthcare.com
Medicare data downloads
Original nursing home datasets
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