Schowalter Villa
Strong Medicare quality ratings; families often praise high-quality, varied meal options. Still worth an in-person visit.
based on 10 Google reviews
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What this means for your family
Schowalter Villa appears to be a strong option for independent living, but families considering memory care should proceed with caution. We recommend asking management specifically about their protocols for reporting behavioral changes and their weekend staffing ratios, as these were significant pain points for previous families.
Google Reviews
Google Reviews
10 reviews on Google“Schowalter Villa receives highly polarized feedback, with long-term residents and their families praising the quality of independent living and the caring nature of the staff. Conversely, other families have reported significant concerns regarding cleanliness, hygiene standards, and the facility's ability to manage residents with severe memory impairment.”
Quality Themes
Tap a score for detailsStrengths
- High-quality, varied meal options
- Compassionate and supportive long-term care staff
- Well-structured independent living environment
Concerns
- Inadequate communication and responsiveness from staff (mentioned by 2 reviewers)
- Poor cleanliness and hygiene standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the variety of meal options here; could you tell us more about how the dining menu is planned?
- 2How does the team ensure that communication stays consistent and timely with family members regarding a resident's daily well-being?
- 3What specific protocols are in place to maintain high standards of cleanliness and hygiene in the resident rooms and common areas?
- 4Could you describe the specialized support and environment provided for residents who require memory care services?
- 5What is the process for handling medical emergencies or urgent health changes during the overnight hours?
- 6It's great to see how much the management engages with community feedback; how does the facility use resident and family input to make improvements?
Personalized based on this facility's data
Key Review Excerpts
“The food is A++ from freshly cooked hot breakfast to good snacks to a wide variety of choices at each meal. Each neighborhood focused on a special type of residents so that residents can support one another and the staff can provide expert care.”
“Throughout the 8 years she lived here, she received wonderful care & support! We never had any issue that was not taken care of promptly & with kindness.”
“My mom's room is always dirty, she got infrequent baths, she never liked the food, the staff was rude”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
10
measures
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Schowalter Villa shows a concerning pattern of recurring building safety issues, with fire safety and electrical problems appearing across all three surveys despite reported corrections. Six complaint-triggered deficiencies in the most recent survey indicate families have filed reports about care planning, medication management, and infection control practices. While all deficiencies show correction dates, the persistence of similar building safety violations across multiple years suggests ongoing maintenance challenges that families should inquire about during visits.
Nov 7, 2024Routine9
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nov 7, 2024Complaint6
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jan 11, 2023Routine9
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jul 20, 2021Routine16
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Ownership & Operations
Who Operates This Facility
Schowalter Villa
nonprofit
Ownership & Management
Owners
Epp Deckert, Verda
Owner (parent company)
Fast, Gerhard
Owner (parent company)
Flaming, Ronald
Owner (parent company)
Goering, Ryan
Owner (parent company)
Krehbiel, James
Owner (parent company)
Schrag, Jerol
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit schowalter-villa.org
Medicare data downloads
Original nursing home datasets
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