Bethel Health Care Center
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 15 Google reviews
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What this means for your family
While the facility was historically well-regarded for its cleanliness, recent reviews contain serious allegations regarding end-of-life care and dementia management. We strongly recommend that you schedule an unannounced visit and specifically ask the administration about their policies regarding 'comfort care' and how they honor resident code status requests.
Google Reviews
Google Reviews
15 reviews on Google“Bethel Health Care Center receives highly polarized feedback, with older reviews praising the facility's cleanliness and staff, while recent reviews from family members express severe concerns regarding quality of care and ethical practices. Families report distressing experiences involving end-of-life care decisions and the management of residents with dementia. Prospective families should be aware of the stark contrast between the positive historical reputation and the critical nature of recent testimonials.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Historically friendly nursing staff
- Quiet environment
Concerns
- Allegations of poor end-of-life care and disregard for resident code status (mentioned by 2 reviewers)
- Unprofessional or rude staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's focus on a quiet environment, how do you balance that atmosphere with engaging daily activities for residents?
- 2Could you walk me through your facility's specific protocols for end-of-life care and how you ensure a resident's advance directives and code status are strictly honored?
- 3I noticed that memory care is a specific area of focus; what specialized training or dedicated programming do you have in place for residents with cognitive needs?
- 4How do you approach ongoing communication with families to ensure they feel informed and supported regarding their loved one's daily well-being?
- 5I see that you are active in responding to feedback online; how do you use that family input to improve the day-to-day experience and professionalism of your staff?
- 6With your high CMS staffing rating, how do you foster a culture that ensures every interaction remains patient and respectful, even during busy shifts?
Personalized based on this facility's data
Key Review Excerpts
“Lights are off in the hallways where the folks with dementia are, and research is clear that makes dementia worse. When I commented on it, I was told they were sleeping (by the CM who didn't even ask the date and times,) and no they weren't. Its behavior management.”
“If you don't want a choice of your loved ones care this is it. I would never recommend this horrible place to anyone. ... If the resident wants to be a full code this place will make sure they find a way to make them a do not resuscitate and make sure it’s quick by placing them on “Comfort Care”.”
“Very impressed with the nursing staff. Very clean and staff friendly and helpful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
3
measures
3
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bethel Health Care Center shows a pattern of recurring fire safety and building maintenance issues across all three surveys, with the same deficiencies for fire alarm systems, sprinkler maintenance, and electrical equipment appearing multiple times from 2021 to 2024. While the facility has corrected each cited deficiency, the repeated violations suggest ongoing challenges with maintaining safety systems. Families should inquire about current fire safety protocols and building maintenance procedures during any visit.
Dec 18, 2024Routine6
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jan 23, 2023Routine10
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Jun 14, 2021Routine12
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Bethel Health Care Center
nonprofit
Ownership & Management
Owners
Harms, Lisa
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit kidronbethel.org
Medicare data downloads
Original nursing home datasets
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