Newton Presbyterian Manor
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 17 Google reviews
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What this means for your family
Newton Presbyterian Manor is highly regarded for its compassionate staff and effective transition support for new residents. While recent feedback is overwhelmingly positive, we recommend that families conduct a thorough tour and ask specific questions about medication administration protocols and oversight to ensure peace of mind.
Google Reviews
Google Reviews
17 reviews on Google“Newton Presbyterian Manor receives high praise for its compassionate staff and welcoming atmosphere, particularly regarding the transition process for new residents. While most families report positive experiences with care and facility maintenance, there is a serious historical allegation regarding medication security and care standards that families should investigate during their tour.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Smooth and supportive move-in process
- Clean and well-maintained facility
- Engaging activities and inter-generational programs
Concerns
- Allegations of medication mismanagement and neglect
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since the move-in process is known to be so supportive here, how can our family best prepare to make the transition smooth for our loved one?
- 2We love hearing about the inter-generational programs; could you tell us more about the specific activities available for residents?
- 3With your high rating for nursing care, what specific protocols are in place to ensure medication is administered accurately and on schedule every day?
- 4How does the nursing team handle medical emergencies or changes in health status during the overnight hours?
- 5The facility looks incredibly well-maintained; how often are the resident rooms and common areas deep-cleaned?
- 6What is the process for communicating with the nursing staff if we have a specific concern about our loved one's daily care?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Presbyterian Manor were so helpful to our family. From the very beginning they went out of their way to make the process of placing our family member as easy as possible.”
“Our family member resides in the Memory Care Hall since 11/2024 and is comfortable and seems to have adjusted (better than anticipated) to their new community living arrangements with morning exercises, inter-generational activities with the downstairs pre-school and a full calendar of in house events.”
“My parents are residents at Presbyterian Manor. The choice of this facility has allowed them the freedom to enjoy their daily lives, and the grace to live their days with dignity.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
A recent family complaint triggered inspection findings about accident hazards, highlighting ongoing safety concerns that have persisted across multiple surveys since 2021. The facility shows recurring problems with fire safety systems, electrical equipment, and accident prevention, with safety hazards appearing in every inspection over the past three years. While all deficiencies have correction dates, the pattern of repeated safety issues suggests systemic challenges in maintaining a consistently safe environment for residents.
Feb 25, 2026Routine11
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Dec 18, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 15, 2024Routine6
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Aug 25, 2022Routine11
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Jun 30, 2021Routine12
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Ownership & Operations
Who Operates This Facility
Newton Presbyterian Manor
nonprofit
Chain Affiliation
Presbyterian Manors of Mid-America
14 facilities nationwide
Chain avg rating: 4.0/5 · Rank 4 of 13 (Best)
Ownership & Management
Owners
Presbyterian Manors INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit presbyterianmanors.org
Medicare data downloads
Original nursing home datasets
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