Sanatoga Court

Bedside mobility devices had gaps between rails and covers that created hazardous entrapment zones.

During multiple shifts, no staff members present in the home were certified in first aid and CPR.

Two and a half loose pills were observed.

Approximately 6 inches of snow accumulation was found on memory care courtyard walkways and outside exit door #4.

Direct care staffing hours provided were below the minimum required hours for residents with mobility needs.

The resident-home contract was not signed by the resident.

The resident's record lacked a signed statement acknowledging receipt of resident rights and complaint procedures.

A resident reported being treated rudely by a caregiver who was rushing them during breakfast.

The Department's resident rights poster was not posted in a conspicuous and public place in the Memory Care Unit or the 2nd floor.

The home failed to post the required influenza awareness information in a conspicuous and public place.

Refunds for deceased residents were not issued within the required timeframe following the removal of personal property.

Hospice services were being provided by a corporation with an expired license.

Emergency telephone numbers for the hospital and fire department were missing from the telephone in Gen 2 and resident room 109.

Outdated food was found in the refrigerator, including turkey and dinner rolls past their expiration dates.

During a fire drill, residents did not evacuate to the designated meeting place or fire-safe area.

The current license inspection summary and a copy of the regulations were not posted in a conspicuous and public place.

An unlabeled and undated cup of juice was found in the homestead fridge.

Poisonous materials (toothpaste) were left unlocked, unattended, and accessible to a resident.

A staff person failed to complete required training on resident rights and abuse reporting within 40 working hours.

A staff person did not receive required fire safety and emergency preparedness orientation on their first day.

A criminal background check for a staff person was not documented on the required state police form or e-patch system.

The home failed to provide a resident's refund check within 30 days of discharge.

The home failed to immediately submit a plan of supervision or notice of staff suspension to the Department's regional office regarding the abuse allegation on 5/7/21.

Following an allegation of resident abuse by a staff person on 5/7/21, the home failed to immediately develop and implement a plan of supervision or suspend the staff person involved.