San Gabriel Valley Medical Ctr D/p Snf
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 49 Google reviews

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What this means for your family
This facility is an excellent choice for families seeking skilled rehabilitation and a culturally competent, multilingual staff. However, because of rare but severe allegations regarding medication errors and communication failures, you should proactively verify their medication administration protocols and communication policies during your tour.
Google Reviews
Google Reviews
49 reviews on Google“Families generally praise this facility for its exceptionally kind, attentive, and multilingual nursing staff, particularly during post-surgical rehabilitation. While many reviewers highlight the cleanliness and a warm, family-like atmosphere, there are serious, isolated allegations regarding medication errors and poor communication during end-of-life care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective multilingual communication (Mandarin/Cant/English)
- Clean and well-maintained facility
- Strong rehabilitation and physical therapy programs
Concerns
- Serious allegations of medication mismanagement (mentioned by 2 reviewers)
- Poor communication regarding patient passing/end-of-life
- Room size and noise levels (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since your staff is known for being so attentive and multilingual, how do you ensure that communication remains seamless between the nursing team and our family members?
- 2We are very impressed by your strong rehabilitation and physical therapy programs; could you tell us more about how a resident's personalized therapy plan is developed?
- 3What specific protocols do you have in place to ensure medication is administered accurately and tracked closely every single day?
- 4How does the nursing team handle communication with families during sensitive times, such as when a resident's health is declining or during end-of-life care?
- 5What does a typical day look like for residents here in terms of social activities and community engagement?
- 6In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The nurses, assistants and admin staff are all super caring and attentive. Our family is most grateful for everyone at Ivy Creek.”
“The rehab team is also very experienced and motivated to help the patients get to their highest functioning level to return home quickly and safely.”
“My mother had such a good experience here that she didn’t want to leave and we had to convince her that my dad would be lonely without her at home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 12 measures
5
measures
5
measures
2
measures
Residents whose bladder or bowel control got worse
Residents who were physically restrained
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with a long-term catheter
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to deficiencies, including one recent issue with failure to notify families about resident situations that remains uncorrected. The facility shows recurring problems across fire safety systems, medication management, and wound care, with pressure ulcer care and feeding tube issues appearing in multiple surveys from 2024-2025. Most deficiencies have correction dates, but the pattern of repeated issues in critical care areas warrants careful consideration during visits.
Apr 27, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 16, 2025Complaint1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Mar 28, 2025Routine16
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Nov 26, 2024Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Apr 28, 2024Routine13
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
May 3, 2019Routine11
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Ownership & Operations
Who Operates This Facility
San Gabriel Valley Medical Ctr D/p Snf
for profit
Chain Affiliation
Ahmc Healthcare
5 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 5 (Best)
Ownership & Management
Owners
Sgvmc Healthcare Investment Lp
Owner · Organization
Sgvmc Healthcare Lp
Owner · Organization
Ahmc, INC.
Owner (parent company) · Organization
Alhambra Hospital Medical Center, Lp
Owner (parent company) · Organization
American Hospital Investment INC
Owner (parent company) · Organization
Calmed Investment Lp
Owner (parent company) · Organization
Evergreen Trust
Owner (parent company) · Organization
Huang Investments, LLC
Owner (parent company) · Organization
Las Tunas Limited Partnership
Owner (parent company) · Organization
San Gabriel Healthcare Lp
Owner (parent company) · Organization
Universal Capital Investment Lp
Owner (parent company) · Organization
Lin, Joy Yu Chu
Owner (parent company)
Lin, Matthew
Owner (parent company)
Wu, Jonathan
Owner (parent company)
Wu, Yi Kun
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit ivycreekhc.com
Medicare data downloads
Original nursing home datasets
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