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Assisted Living

Royal Vista San Gabriel

Limited public data on Royal Vista San Gabriel. Call, tour, and ask to meet current residents' families — your own impression matters most.

901 W Santa Anita St, San Gabriel, CA 91776100 bedsLicensed & Active
Google rating
3.8/5

based on 16 Google reviews

5
4
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Royal Vista San Gabriel Assisted Living in San Gabriel, CA — Street View
Street View

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What this means for your family

While some families report deeply compassionate end-of-life care and clean facilities, recent reviews contain alarming allegations of neglect and unprofessionalism. If you choose this facility, you should closely monitor hygiene standards and ensure you are included in all medical communication loops.

Google Reviews

Google Reviews

16 reviews on Google
Families may find comfort in the compassionate care and clean environment described by several long-term residents and their families. However, there are extremely serious allegations regarding patient neglect, unprofessional nursing behavior, and poor communication with certain family members that require thorough investigation.

Quality Themes

Tap a score for details
Food1.0Staff5.0Clean8.0ActivitiesN/AMedsN/AMemory5.0Comms3.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Strong leadership and administrative responsiveness
  • Dignified end-of-life care

Concerns

  • Allegations of patient neglect and unsanitary conditions
  • Unprofessional or lazy staff behavior (mentioned by 2 reviewers)
  • Communication breakdown with specific family members

Rating Trends

Tap a year to see what changed

234'15(2)'17(6)'19(2)'23(2)'25(4)'26(6)

Distribution · 34 analyzed

5
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4
2
3
0
2
2
1
8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about the compassion of your nursing staff; how do you ensure that level of attentive care remains consistent across all shifts?
  • 2Could you walk us through the daily dining experience and how the menu is planned to ensure variety and quality for the residents?
  • 3What specific protocols do you have in place to ensure clear and timely communication between the administrative team and family members?
  • 4How does the facility manage cleanliness and sanitation routines throughout the day to maintain a high standard of care?
  • 5In the event of a medical emergency during the night, what is the immediate process for resident care and family notification?
  • 6What kind of daily activities or social outings do you organize to help residents stay engaged with the local San Gabriel community?

Personalized based on this facility's data


Key Review Excerpts

The staff didn’t just provide care—they offered compassion, dignity, and love. We developed a close relationship with them,

Family of a deceased resident · 2025★★★★★

I would like to particularly mention the administrator Ms Joy Talorac, that she is a good leader, and she has a great team working for her. She ensures that all the patients are taken cared of very well

Long-term resident · 2026★★★★★

The treatment of the patients there was appalling nurses screaming at patients locking them in rooms night nurses always sleeping and when needed complaining to patients during shower time

Former resident · 2025☆☆☆☆
Source: 16 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

30total
27 Type A— immediate health risk
37 Type B— non-compliance
Clean record— no deficiencies found
Apr 9, 2026Inspection
Clean

FACILITY EVALUATION REPORT

Apr 1, 2025Inspection
Clean

The facility underwent an unannounced Required - 1 year visit. The inspection found one Type A deficiency related to improper use of bed rails for a non-hospice resident. All other areas reviewed, including infection control, physical plant, and recordkeeping, appeared compliant with general standards.

Aug 27, 2024Complaint
Clean

The case management visit identified deficiencies related to administrative compliance. Specifically, the facility failed to notify CCL of the change in Administrator within the required 30-day period. This failure to report personnel changes was cited as a potential health and safety risk to the residents.

Aug 27, 2024Other
Clean

The case management visit identified deficiencies related to administrative compliance. Specifically, the facility failed to notify CCL of the change in Administrator within the required 30-day period. This failure to report personnel changes was cited as a potential health and safety risk to the residents.

May 30, 2024Other
Clean

The inspection identified two primary deficiencies: a Type A citation regarding improper hot water temperatures in resident rooms, and a Type B citation concerning non-operational large freezers. The facility was noted to have several operational procedures in place, but immediate attention is required for water temperature control and equipment maintenance.

Apr 23, 2024Inspection
Clean

The facility underwent an unannounced Required - 1 year visit. The inspection covered 12 CARE tool domains, including document and file reviews. The report notes that deficiencies will be issued at a later date due to time constraints, and currently, only a technical advisory regarding the signal system was documented.

Mar 5, 2024Other
Clean

The inspection was a Case Management follow-up regarding suspected dependent elder abuse. The primary finding was a technical violation issued to the facility concerning staff misconduct. The report notes that the investigation into the alleged abuse is pending.

Dec 11, 2023Other
Clean

The visit was a Case Management follow-up regarding a suspected incident report. The Licensing Program Analyst reviewed documentation and interviewed staff. The report explicitly states that no deficiencies were cited during today's visit.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Royal Vista San Gabriel LLC

Administrator

SARAH RAFAEL

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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