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Nursing HomeMedicaid Investigative

Royal Vista Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

909 W. Santa Anita Ave, San Gabriel, CA 9177699 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 16 Google reviews

5
4
3
2
1
Royal Vista Care Center Nursing Home in San Gabriel, CA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (35 vs median 13.0)

Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · Worst in AHMC HEALTHCARE chain · $2,818 in fines

Source: Medicare data

What this means for your family

This facility offers a clean environment and has been praised for its compassionate end-of-life care and strong administration. However, you must investigate the serious allegations regarding nursing neglect and hygiene, and we recommend conducting an unannounced visit to verify staffing levels and meal quality.

Google Reviews

Google Reviews

16 reviews on Google
Royal Vista Care Center receives high praise for its compassionate staff and clean environment, particularly from long-term residents and families of deceased loved ones. However, there are severe allegations regarding patient neglect, poor hygiene, and unprofessional nursing behavior that families should investigate thoroughly.

Quality Themes

Tap a score for details
Food1.0Staff6.0Clean8.0ActivitiesN/AMedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Strong leadership and management responsiveness
  • Dignified end-of-life care

Concerns

  • Allegations of patient neglect and poor hygiene
  • Unprofessional or lazy staff behavior (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(4)'19(1)'23(1)'25(2)'26(5)

Distribution · 21 analyzed

5
14
4
2
3
0
2
1
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed some families have praised the compassion of your nursing staff; how do you ensure that level of attentive care is maintained during every shift?
  • 2With the recent focus on improving facility standards, what specific steps is the leadership team taking to address the recent inspection findings?
  • 3How does the management team handle communication with families to ensure we are always updated on our loved one's well-being?
  • 4What are some of the daily activities or social programs available to help residents stay engaged and connected with others?
  • 5Can you walk me through the protocol for handling medical emergencies or sudden changes in a resident's health during the night?
  • 6What improvements are being made to the dining experience and meal service to ensure residents are enjoying nutritious and appetizing food?

Personalized based on this facility's data


Key Review Excerpts

The staff didn’t just provide care—they offered compassion, dignity, and love. We developed a close relationship with them,

Family of a deceased resident · 2025★★★★★

I would like to particularly mention the administrator Ms Joy Talorac, that she is a good leader, and she has a great team working for her.

Long-term resident · 2026★★★★★

The treatment of the patients there was appalling nurses screaming at patients locking them in rooms night nurses always sleeping and when needed complaining to patients

Former resident · 2025☆☆☆☆
Source: 16 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.43hrs
57%
Registered nurses for medical care
Total Nursing
4.23hrs
OK
All nurses + aides combined

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

5

measures

Worse Than Avg

8

measures

Mixed Results

4

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility51.8%
Worse than Avg
Here
51.8%
US
95.5%
CA
98.2%
Los angeles
98.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility2.5%
Better than Avg
Here
2.5%
US
19.5%
CA
13.7%
Los angeles
11.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
19.4%
CA
10.7%
Los angeles
9.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
12.1%
CA
7.0%
Los angeles
9.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility90.6%
Worse than Avg
Here
90.6%
US
93.4%
CA
98.6%
Los angeles
99.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.2%
Mixed vs Avgs
Here
11.2%
US
15.3%
CA
10.5%
Los angeles
9.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility72.2%
Worse than Avg
Here
72.2%
US
79.8%
CA
93.2%
Los angeles
93.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility84.0%
Mixed vs Avgs
Here
84.0%
US
81.8%
CA
94.2%
Los angeles
94.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.1%
Worse than Avg
Here
2.1%
US
1.6%
CA
1.5%
Los angeles
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

27deficiencies
Well above state avg (15.4)
27 complaint-triggered
$2,818 in fines

Royal Vista Care Center shows a concerning pattern of safety and care issues, with families filing multiple complaints that triggered 26 of 96 total deficiencies. The most recurring problems involve accident prevention and facility safety, medication management, and care planning. While all violations were reportedly corrected, issues like safety hazards and medication errors persist across multiple surveys, suggesting ongoing systemic challenges with maintaining consistent quality care standards.

Apr 29, 2026Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 12, 2026Routine
28
0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0645Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Feb 12, 2026Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 13, 2025Complaint
1
0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Mar 3, 2025Complaint
3
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 29, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Royal Vista Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Ahmc Healthcare

Chain Size

5 facilities nationwide

Chain avg rating: 3.0/5 · Rank 5 of 5 (Worst)

Ownership & Management

Owners

Ahmc Healthcare, Lp

Owner · Organization

60%

Lsg Santa Anita, LLC

Owner · Organization

20%

Mochi Group Lp

Owner · Organization

20%

Ahmc, INC.

Owner (parent company) · Organization

Alhambra Hospital Medical Center, Lp

Owner (parent company) · Organization

Apex Trust

Owner (parent company) · Organization

Calmed Investment Lp

Owner (parent company) · Organization

Evergreen Trust

Owner (parent company) · Organization

Liang, Amy Shlow- Yeh

Owner (parent company)

Lin, George

Owner (parent company)

Wu, Jonathan

Owner (parent company)

Wu, Yi Kun

Owner (parent company)

Key personnel

Toy, StanleyOfficer / DirectorAhmc Healthcare INC.ManagerAlbouidani, MohamadManagerAlhayya, TameemManagerTalaroc, AileenManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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