Samuel F. Vilas Home
Families consistently rate this highly — reviewers highlight warm, home-like atmosphere. Schedule a visit to confirm the fit.
based on 31 Google reviews
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What this means for your family
The Samuel F. Vilas Home is highly regarded for its warm, community-focused environment and dedicated staff. While the facility is well-managed, families should be aware that the automated scheduling system for tours may occasionally experience glitches, so it is advisable to confirm appointments directly with the office.
Google Reviews
Google Reviews
31 reviews on Google“The Samuel F. Vilas Home is consistently praised by families for its warm, home-like environment and dedicated, attentive staff. Reviewers frequently highlight the facility's historic charm, active social calendar, and the peace of mind provided by the professional care team.”
Quality Themes
Tap a score for detailsStrengths
- Warm, home-like atmosphere
- Attentive and caring staff
- Well-maintained historic facility
- Engaging activities and social opportunities
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since the facility has such a beautiful historic character, how do you balance maintaining the charm of the building with ensuring all modern accessibility needs are met for residents?
- 2It's clear from the feedback that the staff is very attentive; how do you ensure that this high level of personalized care remains consistent as the community grows?
- 3What are some of the favorite social activities or group outings that help create that warm, home-like atmosphere for the residents?
- 4How does the team handle medical emergencies or changes in health needs during the overnight hours?
- 5We've noticed how much care goes into the community's upkeep; could you tell us more about how the facility is maintained to keep it feeling like a true home?
- 6How do you encourage new residents to get involved in the daily social opportunities so they feel part of the family right away?
Personalized based on this facility's data
Key Review Excerpts
“The staff always keep us informed and treat him with dignity and respect. The activities and social opportunities have improved his quality of life immensely.”
“The Vilas Home has exceeded our expectations with their care for my mother. The activities range from quiet crafts to lively dances, ensuring there's something for every personality.”
“As a Nurse Practitioner, I see many patients that live in assisted facilities. This facility that is locally owned, takes care of its residents as if the residents were the owner's parents.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
31 violations from 15 inspections
Sep 23, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 5, 2025Complaint
Medication management.
Resident services
Resident protections
Food service
Resident services
Resident services
Sep 3, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 10, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 13, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 29, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 29, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Nov 26, 2024Complaint
Resident services
Ownership & Operations
Who Operates This Facility
Plattsburgh Alr, INC
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit vilashome.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
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