Saint Joseph Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 42 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- High staff turnover (59%)
Below average in OH · Below recommended RN staffing · No penalties on record
What this means for your family
The facility is highly regarded for its rehab services and engaging activity programs, making it a strong candidate for short-term recovery. However, families should be aware of reported inconsistencies in staffing and response times during evening and night shifts. We recommend asking specifically about the nurse-to-patient ratio during off-hours and how the facility ensures timely responses to call lights.
Google Reviews
Google Reviews
42 reviews on Google“Saint Joseph Care Center receives highly polarized feedback, with some families praising the facility as a warm, clean, and engaging "home away from home," while others report serious concerns regarding cleanliness, staffing levels, and medical oversight. While the rehab and activities teams receive specific commendations, critics highlight issues with call light response times, medication management, and a lack of responsiveness from medical staff. Families should carefully weigh these conflicting reports, as experiences appear to vary significantly depending on the unit and shift.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and well-planned activities
- Highly regarded rehab and therapy team
- Warm and welcoming atmosphere
- Friendly and caring frontline staff
Concerns
- Slow response times to call lights, especially on evening/night shifts (mentioned by 3 reviewers)
- Cleanliness and maintenance issues (mentioned by 3 reviewers)
- Understaffing leading to neglect or safety risks (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your therapy team; could you tell us more about how the rehab program supports residents' mobility?
- 2What kind of daily activities or social events do you have planned to keep residents engaged and connected?
- 3How do you ensure that call lights are answered promptly during the evening and overnight shifts?
- 4Could you walk us through your process for managing medications and ensuring everything is administered accurately?
- 5What is your protocol for handling medical emergencies or changes in health status during the night?
- 6How does the facility approach regular maintenance and deep cleaning to ensure a comfortable environment for everyone?
Personalized based on this facility's data
Key Review Excerpts
“My father was there for 100 days Had very long call times and had to go get help very often. Daytime was fine because of brenda a five star stna. The two back shifts were very hard to find when needed.”
“I feel comfortable you leaving my mom here but the only thing that I don't like is whenever they let other patients wander into other rooms and when sister is standing around doing nothing when there are call lights on same with aids!”
“The newly remodeled rehab center is beautiful and a place I would recommend to anyone who has a loved one who needs PT. The staff is caring and work hard.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Saint Joseph Care Center has faced multiple family complaints triggering federal investigations, with 8 of 33 total deficiencies stemming from resident or family reports. Recurring issues involve fire safety systems, infection control, and medication management. While all cited deficiencies show correction dates, the pattern of complaint-driven investigations suggests ongoing concerns families felt compelled to report to authorities.
Jan 5, 2026Routine17
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 21, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 22, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 13, 2024Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Mar 4, 2024Complaint5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 10, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
Saint Joseph Care Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit saintjosephseniorliving.org
Medicare data downloads
Original nursing home datasets
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