Saint John Xxiii Home
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 14 Google reviews
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What this means for your family
While the facility is praised for its cleanliness and social activities, there are recurring, serious reports of slow response times to call lights and inadequate supervision for residents at risk of falling. When touring, we strongly recommend asking for specific protocols regarding how staff monitor fall-risk residents and what the expected response time is for call buttons during off-peak hours.
Google Reviews
Google Reviews
14 reviews on Google“Saint John XXIII Home receives polarized feedback, with some families praising the clean, home-like atmosphere and friendly staff, while others report significant concerns regarding patient safety and responsiveness. Critical reviews highlight issues with call-light response times, inadequate supervision for fall-risk residents, and inconsistent communication from nursing leadership. Families should weigh the facility's aesthetic appeal and activity programming against reported lapses in direct patient care.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and personable staff
- Active social calendar and entertainment
- Home-like atmosphere
Concerns
- Slow or non-existent response to call lights (mentioned by 3 reviewers)
- Inadequate supervision for fall-risk residents (mentioned by 2 reviewers)
- General understaffing issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's active social calendar, could you walk us through what a typical day looks like for a resident to keep them engaged?
- 2We noticed the facility is highly rated for staffing, but how do you ensure that call lights are answered promptly and that residents receive timely assistance throughout the day?
- 3What specific protocols do you have in place to provide extra supervision and safety for residents who are identified as high fall risks?
- 4How does your team handle communication with family members, especially when it comes to updates on a resident's health or changes in their care plan?
- 5Since memory care is a specialized area, could you explain how your approach differs for those residents and how you ensure they receive the attention they need?
- 6In the event of a medical emergency, what is your process for stabilizing a resident and how quickly do you coordinate with local hospitals or family members?
Personalized based on this facility's data
Key Review Excerpts
“I have worked in several other facilities within PA and OH and this is BY FAR the cleanest. Staff are all very friendly and the nurses are attentive with concerns.”
“The biggest problem noticeable is lack of staff. There gave been times my friend rang for a nurs”
“I think that they could a little a more atentive to residents, my mom is 91 and is falling a lot they call me and say they found her laying on the floor and my question is where is the staff”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
12
measures
2
measures
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Saint John XXIII Home shows a pattern of recurring building safety and electrical system issues across multiple surveys, with problems in fire safety systems, power receptacles, and exit requirements appearing repeatedly. The facility has also had deficiencies in resident assessment and care planning that persist across different inspection periods. While all violations have been corrected according to state records, the repetitive nature of safety infrastructure problems suggests ongoing maintenance challenges that families should discuss during visits.
Mar 20, 2026Routine1
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Mar 28, 2025Routine10
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Meet other general requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Egress Deficiencies
Meet other general requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Apr 25, 2024Routine20
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Egress Deficiencies
Meet other general requirements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Meet other general requirements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
May 4, 2023Routine2
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Saint John Xxiii Home
nonprofit
Ownership & Management
Owners
John Xxiii Home
Owner · Organization
Roman Catholic Diocese of Erie
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit saintjohnxxiiihome.org
Medicare data downloads
Original nursing home datasets
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