Nursing Home · Kennesaw, GA
1780 Old Highway 41, Kennesaw, GA 30152
Medicare overall rating
5 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 100 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Ross Memorial Health Care Ctr has a strong overall Medicare rating. Medicare reports an average of 0.99 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 4.8 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Ross Memorial Health Care Center receives overwhelming praise for its dedicated concierge team and effective rehabilitation services, with many families highlighting the warm, compassionate atmosphere. However, some families have reported critical concerns regarding patient safety, including unaddressed falls, poor communication, and inconsistent nursing care during off-hours. Prospective families should weigh the facility's strong therapy outcomes against these reported lapses in supervision and responsiveness.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many reviewers praise the concierge and therapy staff, several negative reviews cite serious lapses in nursing care and responsiveness.
While concierge staff are praised for communication, clinical and administrative communication is described as inconsistent and difficult to access.
Reviewers consistently describe the facility as clean, well-maintained, and pleasant.
Multiple reviewers praise the food quality, variety, and presentation, specifically mentioning soups and holiday meals.
Families and residents frequently highlight the creative activities and holiday celebrations as a major positive.
Reports of missed oxygen monitoring and failure to identify medical issues suggest significant gaps in clinical oversight.
Reviewers specifically warned that the facility is not well-equipped for memory care patients, citing a lack of specialized attention.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 264 analyzed
Key Review Excerpts
“The staff is here is amazing. The therapist Breanna Laquanya, and Kayla are the best!! The concierge Darlene is always on the ball!”
“After 1 week and 2 falls, mine was discharged back to the hospital with broken vertebrae, dehydrated and a urinary tract infection after serious decline and my persistence in the middle of the night.”
“The staff allowed her to fall on her 1st night and 2nd night. After the first fall they xrayed the wrong leg despite our objections and argued with us.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has ongoing concerns with repeated deficiencies in resident rights, infection control, and abuse reporting across multiple surveys, including families filing complaints about environmental safety and communication issues. The most troubling pattern involves recurring problems with timely reporting of suspected abuse and neglect, appearing in both 2022 and 2025 surveys. While all violations show correction dates, the persistence of similar issues suggests potential systemic problems that families should investigate further during visits.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Report COVID19 data to residents and families.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ross Memorial Health Care Ctr
for profit
Michael Feist
7 facilities nationwide
Chain avg rating: 3.9/5 · Rank 1 of 7 (Highest rating)
Owners
Ross Operating Holding Company LLC
Owner · Organization
Feist, Michael
Owner (parent company)
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
1,056 reviews from families & visitors
Official Website
Visit rossmemorial.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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