Roseville Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 272 Google reviews
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What this means for your family
This facility is an excellent choice for patients needing intensive physical or occupational therapy due to their highly-rated clinical teams. However, families should closely monitor call-light response times and medication schedules, as multiple reviewers have noted delays in these critical areas.
Google Reviews
Google Reviews
272 reviews on Google“Roseville Care Center is highly regarded by many families for its compassionate nursing staff and excellent physical and occupational therapy teams, particularly for post-surgical rehabilitation. However, potential residents should be aware of significant reports regarding slow call-light response times and inconsistent medication administration. While many praise the facility's cleanliness and recent renovations, others have raised serious concerns regarding food quality and communication during end-of-life care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional therapy teams
- Clean and well-maintained facility
- Friendly and attentive nursing staff
- Effective social services and admissions support
Concerns
- Slow response to patient call lights (mentioned by 5 reviewers)
- Inconsistent medication management (mentioned by 3 reviewers)
- Poor food quality and dietary management (mentioned by 3 reviewers)
- Difficult facility navigation and poor signage (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 178 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific details of their experience. For critical issues, the administrator offers direct contact information and attempts to address grievances personally.
Questions for Your Tour
- 1It is wonderful to see how much the management engages with the community online; how does that same level of communication translate to how you update families on a resident's daily progress?
- 2We have heard great things about your therapy and nursing teams, but how do you ensure that call lights are answered promptly during the busier night shifts?
- 3Could you walk us through the process for managing daily medications to ensure everything stays consistent and accurate for every resident?
- 4Since we want to make sure our loved one stays active, what kind of social activities or group outings are available to keep residents engaged?
- 5We noticed the facility looks very well-maintained; how do you handle dietary management and menu variety to ensure meal quality is high for everyone?
- 6In the event of a medical emergency after hours, what is the specific protocol for contacting both the physician and our family?
Personalized based on this facility's data
Key Review Excerpts
“The care team I have is wonderful. The pt and ot team are great. I've had fantastic care here. The only down fall is the food. It's soooo bad.”
“The staff here at Roseville care center from top to bottom is exceptional, compassionate and loving clean facility total awesomeness they treated me as I was one of their own as a visitor.”
“My mother-in-law was sent here by Kaiser before and after her knee surgery and calling it a CARE facility is a mislabel. She had several issues with the attention she received or lack thereof.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Roseville Care Center shows concerning patterns with 61 deficiencies across multiple surveys, including 11 complaint-triggered incidents where families reported problems. The most recurring issues involve medication management, resident care quality, and food safety. Problems persist across recent surveys in 2024-2025, particularly with medication errors, infection control, and basic care standards, suggesting ongoing challenges that families should carefully evaluate before placement.
Mar 3, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 5, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 9, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 27, 2025Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Jan 15, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Aug 16, 2024Complaint1
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Ownership & Operations
Who Operates This Facility
Roseville Care Center
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 142 of 260
Ownership & Management
Owners
Hudson River Opco LLC
Owner · Organization
Bay Bridge Capital Partners, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
272 reviews from families & visitors
Official Website
Visit rosevillecarecenter.com
Medicare data downloads
Original nursing home datasets
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