Brookdale Roseville
Limited public data on Brookdale Roseville. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 28 Google reviews

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What this means for your family
This facility's strong memory care team and compassionate staff make it a standout choice for families seeking a loving environment. However, because of the significant cluster of negative reviews in 2022, you should specifically ask management about the changes they have implemented since that period to ensure past issues with negligence have been resolved.
Google Reviews
Google Reviews
28 reviews on Google“Families will find a community characterized by a deeply caring, family-like staff and a warm, inviting environment, particularly for those seeking memory care. While recent reviews highlight significant improvements under new management, a cluster of highly negative reviews from mid-2022 regarding negligence and staff treatment should be investigated during your visit.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Strong focus on memory care and dementia support
- Clean and well-maintained facility
- Effective communication between staff and families
- Engaging resident activities and volunteer programs
Concerns
- Historical reports of negligence and abandonment
- Previous issues with staff treatment and management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
The owner uses highly templated, repetitive responses that rely on a standard script. While they address reviewers by name, they fail to provide specific solutions or engage with the actual content of the complaints, instead defaulting to stating that feedback has been 'shared with corporate.'
Questions for Your Tour
- 1I noticed how much the team values family connection in your communications; how often can we expect updates regarding our loved one's well-being?
- 2The nursing staff seems very well-regarded for their compassion; can you tell me more about how the nurses manage medication and medical emergencies during the night shift?
- 3With your specialized focus on memory care, what kind of specific daily activities or volunteer programs are currently engaging the residents?
- 4We want to ensure a consistent level of care; what steps has the management team taken recently to ensure staffing stability and consistent resident supervision?
- 5The facility looks very well-maintained; how does the team ensure that the cleanliness and safety of the common areas are monitored throughout the day?
- 6How does the staff approach personalized care for residents who may be experiencing more advanced stages of dementia?
Personalized based on this facility's data
Key Review Excerpts
“The new management is consistently implementing new and creative ways of caring for the special population of dementia and memory care residents. Innovative activities geared specifically to residents needs, chef prepared gourmet meals and rooms that can be cultiv”
“The staff communicates with us and keeps us in the know about how my mom is doing. I feel so comfortable knowing she is in their care.”
“The staff at Brookdale tries very hard to take care of your loved ones as if they were their own family.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 23, 2025InspectionClean
The facility underwent an unannounced annual inspection conducted by the LPA. The inspection covered resident rooms, bathrooms, common areas, kitchen, and medication storage. No deficiencies were cited pursuant to California Code of Regulations, Title 22, Division 6, Chapter 8.
Mar 11, 2025OtherClean
The facility was inspected following incident reports. Licensing Program Analysts conducted interviews and toured the facility, collecting pertinent documents for review. At the time of the inspection, no deficiencies were cited.
Aug 8, 2024OtherClean
The facility underwent an unannounced Case Management visit. The Licensing Program Analyst met with the Administrator to discuss COVID cases, incident reports, and the plan of correction from a previous annual inspection. No deficiencies were cited during this inspection.
Apr 18, 2024InspectionClean
The annual inspection identified multiple deficiencies related to staff compliance, record keeping, and required certifications. Key issues include outdated staff CPR/First Aid certificates, incomplete resident records, and failures to meet specific staffing requirements for CPR/First Aid coverage. All cited deficiencies were classified as Type B (non-compliance).
Nov 29, 2023OtherClean
The facility underwent a Case Management visit regarding an incident report concerning missing medications. The investigator noted that the administrator will develop and submit new procedures for medication destruction to CCL for review. No deficiencies were cited during this inspection.
Oct 3, 2023ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 24, 2023InspectionClean
The facility underwent a required annual inspection on May 24, 2023. The Licensing Program Analyst conducted a thorough tour and reviewed resident and staff records. No deficiencies were cited as a result of today's inspection.
Feb 22, 2023ComplaintClean
This report details a complaint investigation regarding the timely release of resident records. The allegation was found to be substantiated, resulting in one citation. The primary deficiency cited relates to the failure to provide photocopies of resident records within the mandated two business days.
Ownership & Operations
Who Operates This Facility
Summerville at Roseville Gardens; Emeritus CORP
ABIGAIL VUE
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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