Rose Haven Nursing Home
Strong Medicare quality ratings; families often praise dedicated, locally-based nursing staff. Still worth an in-person visit.
based on 5 Google reviews
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What this means for your family
While the nursing staff and activity programs are highly regarded, the recent reports of management instability and safety lapses are concerning. Families should schedule a tour to observe staff interactions and specifically ask about current maintenance protocols and leadership oversight.
Google Reviews
Google Reviews
5 reviews on Google“Rose Haven Nursing Home receives praise for its dedicated, locally-based nursing staff and a robust activity calendar that includes social events like ice cream socials and game days. However, recent feedback highlights significant management dysfunction, including reports of unprofessional behavior among leadership and serious safety concerns regarding facility maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated, locally-based nursing staff
- Engaging and diverse activity calendar
- Clean and well-maintained facility environment
Concerns
- Unprofessional and unresponsive management team (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility has a very active calendar; could you walk me through what a typical week of activities looks like for a new resident?
- 2Given the recent state inspection findings, what specific steps is the leadership team currently taking to improve compliance and overall care standards?
- 3With 58 residents, how does the management team ensure they remain accessible and responsive to family concerns when issues arise?
- 4I see that the nursing staff is locally based and dedicated; how do you foster that sense of continuity and personal connection between the staff and the residents?
- 5What is your formal protocol for handling medical emergencies during the night shift, and how are families typically notified of changes in a resident's health status?
- 6Since the facility is well-maintained, how do you balance the housekeeping and maintenance schedule to ensure residents' living areas remain comfortable without disrupting their daily routines?
Personalized based on this facility's data
Key Review Excerpts
“All the staff there live locally and you can tell they really do care about their patients.”
“Lots of activities like games, beer n pizza, wine n cheese, ice cream social, hair day, nail day, etc.”
“The management team, however needs some work. They ignore employee and resident concerns, have been seen yelling at each other in front of other staff and residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Rose Haven has faced repeated complaints from families, with 15 of 38 deficiencies triggered by family reports. Major recurring issues include protection from abuse and neglect, resident rights violations, and fire safety problems. While the facility has correction dates for all deficiencies, serious concerns about abuse reporting and resident protection have persisted across multiple surveys from 2024-2025, suggesting ongoing care quality challenges.
Dec 11, 2025Routine6
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Dec 11, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 10, 2025Complaint5
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Oct 24, 2024Complaint3
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Oct 24, 2024Routine3
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Nov 7, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Nov 7, 2023
$10,062
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Jun 29, 2026ComplaintClean
Fed violations: 0, State violations: 0
May 7, 2026ComplaintClean
Fed violations: 1, State violations: 0
Dec 29, 2025InspectionClean
Fed violations: 0, State violations: 0
Dec 11, 2025InspectionClean
Fed violations: 7, State violations: 1
Apr 4, 2025OtherClean
Fed violations: 0, State violations: 0
Mar 10, 2025OtherClean
Fed violations: 5, State violations: 1
Nov 13, 2024InspectionClean
Fed violations: 0, State violations: 0
Oct 24, 2024InspectionClean
Fed violations: 3, State violations: 1
Ownership & Operations
Who Operates This Facility
Rose Haven Nursing Home
for profit
Ownership & Management
Owners
Sissel, Shane
Owner
Sissel, Susan
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit rosehavennursinghome.com
Medicare data downloads
Original nursing home datasets
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