Nursing HomeMedicaid Medicare 5-star

Rolla Presbyterian Manor

Strong Medicare quality ratings; public reviewers often praise clean and home-like environment. Still worth an in-person visit.

1200 Homelife Plaza, Rolla, MO 65401|30 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.9/5

based on 8 Google reviews

(573) 364-7336 Directions Website

Street View

Email Rolla Presbyterian Manor to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

1flag

Review before deciding

Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Staff turnover reported at 53%

No Medicare penalties on record · 2 findings in latest survey

Source: Medicare data

What this means for your family

Rolla Presbyterian Manor has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean and home-like environment and dedicated and caring staff. Review the component ratings and current source records before deciding.

Google Reviews

8 public Google reviews available

Rolla Presbyterian Manor receives praise for its clean environment and dedicated staff, particularly within the memory care unit where families report high levels of satisfaction. However, some families have faced challenges regarding administrative transparency during the intake process and concerns about the quality of care in the skilled nursing wing compared to assisted living.

Quality Themes

Tap a score for details

Strengths

Clean and home-like environment
Dedicated and caring staff
Effective memory care services
Good communication with families

Concerns

Inconsistent quality of care between skilled nursing and assisted living (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 8 analyzed

How They Respond to Reviews

63%response rate

This facility responds to some reviews.

Questions for Your Tour

1With your 5-star staffing rating, how do you ensure that same high level of dedicated attention is consistently applied across both the skilled nursing and assisted living areas?
2I noticed you are active in responding to feedback online; how do you use that family input to continuously improve the resident experience here?
3Given the 4-star health inspection rating, could you walk me through the steps you have taken to address the recent state violations and ensure ongoing compliance?
4What specific activities or social programs are available to help residents feel at home and connected within your smaller community of 30 residents?
5Since you have a strong reputation for memory care, what protocols do you have in place to manage medical emergencies or sudden changes in a resident's health status?
6How do you bridge the gap in care quality between different levels of support to ensure every resident receives the same standard of excellence?

Personalized based on this facility's data

Key Review Excerpts

“It was very clean, friendly, and as close to a home environment as we could get for her. I felt that all the staff truly cared for my mom as she was a part of the up their family.”

Memory care family member · 2024★★★★★

“They took excelkent care of my father while he was in their Memory Care and they are taking excelkent care if my mother in law now.”

Memory care family member · 2020★★★★★

“Rolla Presbyterian Manor is one the better facilities in the area. The staff is caring and dedicated and work hard to take care of the residents.”

Family member · 2026★★★★☆

Source: 8 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.09hrs

Registered nurses for medical care

Total Nursing

4.49hrs

All nurses + aides combined

Staff Turnover

53%

Lower is better (< 30% = good)

RN Turnover

33%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

Residents on antipsychotic medication

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

15.4%

23.5%

Phelps

26.9%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility37.2%

Worse than Avg

Here

37.2%

19.0%

17.8%

Phelps

16.0%

Residents with depression symptoms

↓ Lower is better

This Facility1.1%

Better than Avg

Here

1.1%

12.8%

18.5%

Phelps

19.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose walking got worse

↓ Lower is better

This Facility29.2%

Worse than Avg

Here

29.2%

14.1%

17.4%

Phelps

20.0%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility34.3%

Worse than Avg

Here

34.3%

19.5%

25.6%

Phelps

29.1%

Residents needing more daily help over time

↓ Lower is better

This Facility27.3%

Worse than Avg

Here

27.3%

13.9%

18.1%

Phelps

18.2%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility48.4%

Worse than Avg

Here

48.4%

82.0%

65.7%

Phelps

68.4%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

2.2%

Phelps

0.8%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

14findings in history

Latest survey: 2 · well below MO avg (12.0)

Rolla Presbyterian Manor has a pattern of recurring deficiencies across fire safety systems and food handling that appear across multiple surveys, suggesting ongoing operational challenges. The facility has faced issues with fire alarm maintenance, food storage and preparation, emergency preparedness, and infection control. While all cited deficiencies show correction dates, the repetition of fire safety and dietary concerns across different survey periods indicates these areas may need continued attention when families evaluate this facility.

Mar 6, 2025Routine2 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

Jan 26, 2024Routine5 findings

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 21, 2022Routine7 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0623Minimal · WidespreadCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rolla Presbyterian Manor

Organization Type

nonprofit

Chain Affiliation

Chain Name

Presbyterian Manors of Mid-America

Chain Size

13 facilities nationwide

Chain avg rating: 4.0/5 · Rank 1 of 13 (Highest rating)

Ownership & Management

Owners

Presbyterian Manors INC

Owner · Organization

100%

Key personnel

Caudill, AnnW-2 Managing EmployeeBrennecke, GaryOfficer / DirectorCaudill, AnnOfficer / DirectorCook, JamesOfficer / DirectorGoodwin, JohnOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(573) 364-7336

presbyterianmanors.org

1200 Homelife Plaza

Rolla, MO 65401

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

8 reviews from families & visitors

Official Website

Visit presbyterianmanors.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.