Rolla Presbyterian Manor
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 8 Google reviews
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What this means for your family
This facility is highly regarded for its memory care unit and clean, home-like environment. However, families should be aware of potential administrative hurdles during the admissions process and should clarify specific medical equipment policies early on to avoid last-minute complications.
Google Reviews
Google Reviews
8 reviews on Google“Rolla Presbyterian Manor receives praise for its clean environment and dedicated staff, particularly within the memory care unit where families report high levels of satisfaction. However, some families have faced challenges regarding administrative transparency during the intake process and concerns about the quality of care in the skilled nursing wing compared to assisted living.”
Quality Themes
Tap a score for detailsStrengths
- Clean and home-like environment
- Dedicated and caring staff
- Effective memory care services
- Good communication with families
Concerns
- Inconsistent quality of care between skilled nursing and assisted living (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With your 5-star staffing rating, how do you ensure that same high level of dedicated attention is consistently applied across both the skilled nursing and assisted living areas?
- 2I noticed you are active in responding to feedback online; how do you use that family input to continuously improve the resident experience here?
- 3Given the 4-star health inspection rating, could you walk me through the steps you have taken to address the recent state violations and ensure ongoing compliance?
- 4What specific activities or social programs are available to help residents feel at home and connected within your smaller community of 30 residents?
- 5Since you have a strong reputation for memory care, what protocols do you have in place to manage medical emergencies or sudden changes in a resident's health status?
- 6How do you bridge the gap in care quality between different levels of support to ensure every resident receives the same standard of excellence?
Personalized based on this facility's data
Key Review Excerpts
“It was very clean, friendly, and as close to a home environment as we could get for her. I felt that all the staff truly cared for my mom as she was a part of the up their family.”
“They took excelkent care of my father while he was in their Memory Care and they are taking excelkent care if my mother in law now.”
“Rolla Presbyterian Manor is one the better facilities in the area. The staff is caring and dedicated and work hard to take care of the residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
6
measures
1
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Rolla Presbyterian Manor has a pattern of recurring deficiencies across fire safety systems and food handling that appear across multiple surveys, suggesting ongoing operational challenges. The facility has faced issues with fire alarm maintenance, food storage and preparation, emergency preparedness, and infection control. While all cited deficiencies show correction dates, the repetition of fire safety and dietary concerns across different survey periods indicates these areas may need continued attention when families evaluate this facility.
Mar 6, 2025Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Jan 26, 2024Routine5
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 21, 2022Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ownership & Operations
Who Operates This Facility
Rolla Presbyterian Manor
nonprofit
Chain Affiliation
Presbyterian Manors of Mid-America
14 facilities nationwide
Chain avg rating: 4.0/5 · Rank 3 of 13 (Best)
Ownership & Management
Owners
Presbyterian Manors INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit presbyterianmanors.org
Medicare data downloads
Original nursing home datasets
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