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Nursing Home Top Rated

Roland Park Place

Strong Medicare quality ratings; families often praise immaculate, well-maintained grounds. Still worth an in-person visit.

830 West 40 Street, Roland Park · Baltimore, MD 2121171 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 60 Google reviews

5
4
3
2
1
Roland Park Place Nursing Home in Baltimore, MD — Street View
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What this means for your family

Roland Park Place is highly recommended for its exceptional rehab services and high-quality dining. When touring, we suggest asking about their current visitor and access policies, as some guests have expressed frustration regarding movement restrictions on the premises.

Google Reviews

Google Reviews

60 reviews on Google
Roland Park Place is highly regarded for its immaculate grounds, professional staff, and high-quality dining experience. While most families and visitors praise the welcoming atmosphere and exceptional care, some concerns have been raised regarding staff conduct and restrictive access policies for non-residents.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean10.0Activities8.0MedsN/AMemoryN/AComms8.0Value5.0

Strengths

  • Immaculate, well-maintained grounds
  • Professional and attentive staff
  • High-quality, gourmet dining options
  • Strong rehab and caregiving services

Concerns

  • Staff professionalism and patient interaction (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02016(1)4.32021(4)5.02022(4)4.72023(12)4.82024(5)4.62025(18)3.32026(3)

Distribution · 47 analyzed

5
38
4
4
3
1
2
1
1
3

How They Respond to Reviews

15%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the high praise for your gourmet dining program, how do you accommodate residents with specific dietary restrictions or those who need extra assistance during meals?
  • 2With your strong focus on rehab and caregiving, how do you ensure consistent, personalized communication between the nursing staff and family members regarding a resident's daily progress?
  • 3I noticed your facility maintains an immaculate environment; what is your approach to fostering warm, meaningful social interactions between staff and residents throughout the day?
  • 4Could you walk me through your protocol for handling medical emergencies or sudden changes in health status, especially during overnight hours?
  • 5Regarding the three recent state violations, could you share what steps the facility has taken to address those findings and prevent similar issues moving forward?
  • 6How do you encourage residents to participate in the community to ensure they feel engaged and connected to their peers on a daily basis?

Personalized based on this facility's data


Key Review Excerpts

Our experience in rehab at Roland Park Place was outstanding. The team cared for my loved one with professionalism, warmth, and genuine compassion.

Rehab patient's family · 2025★★★★★

We found the place attractive and clean, but, most importantly, everyone we met, without exception, was kind and helpful. The food even looked pretty good!

Visitor · 2025★★★★★

When I entered the community I noticed right away the detail spent on the community grounds. The grounds were absolutely beautiful and well maintained.

Prospective resident's family · 2023★★★★★
Source: 60 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
3.22hrs
OK
Registered nurses for medical care
Total Nursing
7.10hrs
OK
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility34.6%
Worse than Avg
Here
34.6%
US
19.5%
MD
16.6%
Baltimore city
12.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.4%
Better than Avg
Here
3.4%
US
12.1%
MD
22.2%
Baltimore city
24.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility20.8%
Mixed vs Avgs
Here
20.8%
US
19.4%
MD
25.1%
Baltimore city
27.3%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility11.5%
Worse than Avg
Here
11.5%
US
5.3%
MD
5.6%
Baltimore city
5.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MD
96.6%
Baltimore city
96.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility90.0%
Worse than Avg
Here
90.0%
US
93.4%
MD
92.1%
Baltimore city
90.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
MD
80.6%
Baltimore city
75.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.0%
Better than Avg
Here
92.0%
US
81.8%
MD
78.7%
Baltimore city
73.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MD
1.3%
Baltimore city
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (18.9)
1 complaint-triggered

Roland Park Place has a mixed inspection record with 27 deficiencies across three surveys, including one complaint-triggered investigation where families reported concerns about abuse and neglect reporting procedures. The facility shows recurring issues with resident rights protections, electrical and fire safety systems, and medication management. While all deficiencies have correction dates, problems with electrical systems and resident rights have persisted across multiple surveys, suggesting ongoing challenges in these areas.

May 1, 2025Routine
4
0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

May 1, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Mar 17, 2021Routine
15
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0732Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0800Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Aug 31, 2018Routine
7
0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0225Potential for harm · IsolatedCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Roland Park Place

Organization Type

nonprofit

Ownership & Management

Key personnel

Baker, MargaretW-2 Managing EmployeeLabute, JenniferOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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