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Public Google reviewers rate this highly and often mention beautifully maintained and clean facility. Schedule a visit to confirm the fit.
based on 19 Google reviews
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Public Google reviewers rate Rockwood South Hill highly. Reviewers highlight: beautifully maintained and clean facility, engaged and friendly staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Rockwood South Hill is generally regarded as a well-maintained and attractive facility with a strong sense of community and engaged staff. However, families have raised specific concerns regarding the quality and consistency of the dining services, as well as occasional administrative friction.
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Key Review Excerpts
“The staff here are absolutely amazing—always kind, attentive, and ready to help with anything. They really go the extra mile to make everyone feel comfortable and well cared for.”
“I have a family member who has lived here 18 years. It is very well managed and maintained.”
“The food needs improvement. Everytime I come to visit my mom for dinner, food is disgusting and overpriced. Small portions, over cooked meat and burnt toast tonigt. Last month my lasagna was still frozen inside.”
Source: WA Dept. of Social & Health Services
Initial inspection on 07/08/2025 resulted in a 'Disapproved' status. A follow-up inspection on 08/08/2025 confirmed all identified violations were corrected, resulting in an 'Approved' status.
Exposed wiring in kitchen freezer #1.
Loose escutcheon, paint on a sprinkler, and missing wrench in fire hose cabinet.
Multiple unauthorized uses of power strips, daisy-chained strips, and extension cords found in various rooms (344, 328, 323, 210, 2nd floor medication room, nurses station, chaplains office).
Room 315 door did not latch due to bottle blocking door; penetrations in medication room door/frame.
Penetrations found in 2nd floor dining room ceiling and 2nd floor medication room.
Storage too close to fire sprinkler in kitchen freezer #2.
Extinguisher in 2nd floor laundry room obstructed by furniture.
Facility is not required to submit a plan-of-correction for these deficiencies.
Negotiated Service Agreement for a resident with electronic monitoring did not identify who had access to the video footage. Facility corrected the agreement before the conclusion of the survey.
Facility could not provide documentation for specialty training for dementia for two staff when requested during inspection; documentation was provided later showing training was completed on time.
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19 reviews from families & visitors
Official Website
Visit rockwoodretirement.org
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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