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Assisted Living

Rochester Presbyterian Home

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

256 Thurston Road, 19th Ward · Rochester, NY 14619102 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.7/5

based on 21 Google reviews

5
4
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Rochester Presbyterian Home Assisted Living in Rochester, NY — Street View
Street View

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What this means for your family

Rochester Presbyterian Home is an excellent choice for families prioritizing a person-centered, engaging environment for loved ones with dementia. The facility is widely praised for its compassionate staff and ability to manage complex care needs, so you can feel confident in the quality of daily support provided.

Google Reviews

Google Reviews

21 reviews on Google
Rochester Presbyterian Home is highly regarded by families for its person-centered approach to memory care, often described as a true home rather than an institution. Reviewers consistently praise the compassionate, attentive staff and the facility's commitment to keeping residents engaged through daily activities and social interaction.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean9.0Activities10.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Strong focus on memory care and dementia support
  • Person-centered Eden Alternative philosophy
  • High level of resident engagement

Rating Trends

Tap a year to see what changed

2344.8'16(11)5.05.0'19(1)5.05.0'21(4)1.05.0'24(1)5.0'25(3)

Distribution · 23 analyzed

5
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since Rochester Presbyterian Home follows the Eden Alternative philosophy, how do you incorporate that person-centered approach into the daily routines of new residents?
  • 2Given your strong reputation for memory care, what specific engagement programs do you have in place to help residents with dementia feel connected to the community?
  • 3I noticed your team is very active in responding to family feedback online; how do you typically keep families updated and involved in their loved one's care plan?
  • 4With 102 residents, how do you ensure that the staff-to-resident interaction remains as attentive and personalized as the reviews suggest?
  • 5What is your protocol for handling medical emergencies or sudden changes in a resident's health, particularly during evening or weekend hours?
  • 6Beyond the structured activities, what opportunities are there for residents to pursue their own personal hobbies or interests within the facility?

Personalized based on this facility's data


Key Review Excerpts

The residents are ALWAYS being engaged. In fact, I once heard a new resident grumble to another resident, 'They never let us sit.'

Long-term visitor · 2016★★★★

The staff from an Administration level all the way through the kind souls working with the residents have been phenomenal.

Memory care family member · 2025★★★★★

The care staff treated her with love and dignity while always allowing her the opportunity to be involved in her own daily care.

Memory care family member · 2016★★★★★
Source: 21 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

8total
14deficiencies

Key Findings

14 violations from 8 inspections

Dec 15, 2025Complaint
487.5 (a) (3) (xi)

Resident protections

Nov 25, 2025Other
486.2 (j) (1-2)

Inspection

Nov 6, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Sep 26, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Sep 25, 2025Complaint
487.4 (a)

Admission standards

487.8 (e) (1)

Food service

485.5 (g)

Operating certificates

1001.10 (l)(1)

Medication management.

487.11 (f) (12)

Environmental standards

487.5 (d) (6)

Resident protections

Jun 17, 2025Complaint
487.4 (a)

Admission standards

May 5, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jul 17, 2024Routine
487.3 (e)

General provisions

1001.6 (e) (1) (i-iii)

General provisions.

487.8 (e) (1)

Food service

485.5 (f)

Operating certificates

1001.10 (l)(1)

Medication management.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rochester Presbyterian Home, INC.

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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