Rochester Presbyterian Home
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 21 Google reviews

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What this means for your family
Rochester Presbyterian Home is an excellent choice for families prioritizing a person-centered, engaging environment for loved ones with dementia. The facility is widely praised for its compassionate staff and ability to manage complex care needs, so you can feel confident in the quality of daily support provided.
Google Reviews
Google Reviews
21 reviews on Google“Rochester Presbyterian Home is highly regarded by families for its person-centered approach to memory care, often described as a true home rather than an institution. Reviewers consistently praise the compassionate, attentive staff and the facility's commitment to keeping residents engaged through daily activities and social interaction.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Strong focus on memory care and dementia support
- Person-centered Eden Alternative philosophy
- High level of resident engagement
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since Rochester Presbyterian Home follows the Eden Alternative philosophy, how do you incorporate that person-centered approach into the daily routines of new residents?
- 2Given your strong reputation for memory care, what specific engagement programs do you have in place to help residents with dementia feel connected to the community?
- 3I noticed your team is very active in responding to family feedback online; how do you typically keep families updated and involved in their loved one's care plan?
- 4With 102 residents, how do you ensure that the staff-to-resident interaction remains as attentive and personalized as the reviews suggest?
- 5What is your protocol for handling medical emergencies or sudden changes in a resident's health, particularly during evening or weekend hours?
- 6Beyond the structured activities, what opportunities are there for residents to pursue their own personal hobbies or interests within the facility?
Personalized based on this facility's data
Key Review Excerpts
“The residents are ALWAYS being engaged. In fact, I once heard a new resident grumble to another resident, 'They never let us sit.'”
“The staff from an Administration level all the way through the kind souls working with the residents have been phenomenal.”
“The care staff treated her with love and dignity while always allowing her the opportunity to be involved in her own daily care.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
14 violations from 8 inspections
Dec 15, 2025Complaint
Resident protections
Nov 25, 2025Other
Inspection
Nov 6, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 26, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 25, 2025Complaint
Admission standards
Food service
Operating certificates
Medication management.
Environmental standards
Resident protections
Jun 17, 2025Complaint
Admission standards
May 5, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 17, 2024Routine
General provisions
General provisions.
Food service
Operating certificates
Medication management.
Ownership & Operations
Who Operates This Facility
Rochester Presbyterian Home, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit rph.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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