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Assisted Living

Family Srvs/rochester Ehp1 Danforth Towers East

Limited public data on Family Srvs/rochester Ehp1 Danforth Towers East. Call, tour, and ask to meet current residents' families — your own impression matters most.

140 West Avenue, Dutchtown · Rochester, NY 1461128 bedsLicensed & Active
Google rating
3.7/5

based on 13 Google reviews

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Family Srvs/rochester Ehp1 Danforth Towers East Assisted Living in Rochester, NY — Street View
Street View

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What this means for your family

Given the serious allegations of resident abuse and unethical eviction practices reported in 2025, we strongly advise families to exercise extreme caution and conduct thorough independent research before considering this facility. We recommend speaking directly with current residents or local ombudsmen to verify the facility's current operational standards.

Google Reviews

Google Reviews

13 reviews on Google
Danforth Towers East faces severe criticism regarding its treatment of residents, with recent reviews alleging abusive behavior, financial dishonesty, and the forced eviction of vulnerable seniors. While older reviews provided high star ratings, they lacked written feedback, leaving the facility's current reputation heavily weighted by recent reports of mistreatment and administrative malpractice.

Quality Themes

Tap a score for details
FoodN/AStaff1.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms1.0Value1.0

Strengths

  • None identified in written reviews

Concerns

  • Abusive treatment of residents (mentioned by 2 reviewers)
  • Unethical eviction practices (mentioned by 2 reviewers)
  • Financial dishonesty and billing disputes (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02022(4)5.02023(5)5.02024(1)1.02025(4)4.52026(2)

Distribution · 16 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Could you walk me through your facility's specific policies regarding resident transitions and the process for ending a residency agreement?
  • 2How does your leadership team ensure transparency and accuracy when it comes to monthly billing and handling financial inquiries from families?
  • 3What specific training do your staff members receive regarding compassionate care and conflict resolution to ensure a supportive environment for all residents?
  • 4Can you describe the current process for keeping families informed about their loved one's daily care and any changes in their health status?
  • 5What does a typical day look like for residents here, and how do you ensure there are engaging activities for everyone?
  • 6In the event of a medical emergency, what is your protocol for notifying family members and coordinating with local emergency services?

Personalized based on this facility's data


Key Review Excerpts

Horrible place and staff are nasty and abusive. My mom lived there and was forced to leave, prior to that she was emotionally and verbally abused. They tried saying she owed money and they lied.

Resident's family member · 2025☆☆☆☆

Kickinf seniors and disabled onto the street is absolutwly disguating SHAMEon you!!!

Community observer · 2025☆☆☆☆
Source: 13 Google reviews

Ownership & Operations

Who Operates This Facility

Owner / Operator

Family Service of Rochester, INC.

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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