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Assisted Living

Riverwood Assisted Living Facility

Limited public data on Riverwood Assisted Living Facility. Call, tour, and ask to meet current residents' families — your own impression matters most.

711 W Atkins St, Dobson, NC 2701765 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.0/5

based on 10 Google reviews

5
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What this means for your family

While some long-term families report excellent care and great food, recent reviews raise alarming red flags regarding cleanliness and resident safety. If you choose this facility, you must specifically investigate their protocols for preventing residents with cognitive impairments from wandering off-site.

Google Reviews

Google Reviews

10 reviews on Google
Families should exercise significant caution as recent reviews highlight serious concerns regarding resident safety and facility cleanliness. While some long-term residents' families praise the caring owners and excellent food, other reviewers report instances of residents wandering into town and describe the facility as unhygienic.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean2.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Kind and caring ownership
  • Excellent food quality
  • Competent and courteous staff
  • Cleanliness noted by long-term residents

Concerns

  • Resident wandering/safety issues
  • Facility cleanliness and hygiene (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.52017(2)3.02018(2)4.02019(1)5.02021(1)3.02022(2)1.02024(1)1.02025(1)

Distribution · 10 analyzed

5
4
4
1
3
0
2
1
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4

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the food quality here; could you tell us more about how the menus are planned and if there are options for specific dietary needs?
  • 2It's great to see how much the owners care about the community; how involved is the ownership in the day-to-day operations of the facility?
  • 3What specific protocols are in place to ensure residents stay safe and are monitored if they decide to wander or explore the grounds?
  • 4Could you walk us through your daily cleaning and sanitization schedule to help us understand how the common areas are maintained?
  • 5What kind of daily activities or social outings are organized to keep the residents engaged and connected with one another?
  • 6In the event of a medical emergency during the night, what is the immediate process for getting care to a resident?

Personalized based on this facility's data


Key Review Excerpts

My brother has been at Riverwood for almost 4 years now. He has been at three other facilities before this and none of them can hold a candle to this place. I know first hand that the owners are kind, caring people.

Long-term resident's family · 2022★★★★★

Found one of there residents walking in the middle of Dobson! Very confused, possibly Dementia. Very sad this happens and often because the police knew who she was because it's happened before!

Community member · 2022☆☆☆☆
Source: 10 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

13total
12deficiencies
Mar 24, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Dec 7, 2023Follow-up
Health CareD 273

The facility failed to ensure physician notification for a resident following medication refusals of an antipsychotic and a psychotropic medication. Specifically, for Resident #1, there was no documentation that the Mental Health Provider was notified regarding multiple instances of mirtazapine refusal recorded in October and November 2023.

Dec 7, 2023Follow-up
Health CareD 273

The facility failed to ensure physician notification for a resident's refusal of antipsychotic and psychotropic medication. Specifically, the electronic medication administration record showed no documentation of mirtazapine administration for 31 out of 31 opportunities during October 2023.

Sep 7, 2023Follow-up
Health CareD 273

The facility failed to ensure physician notification for medication refusals for 2 of 5 sampled residents. This included failures to notify providers regarding refusals of various medications, including an inhaler, insulin, and psychotropic medication.

Sep 7, 2023Follow-up
Health CareD 273

The facility failed to ensure physician notification for medication refusals for 2 of 5 sampled residents. Specifically, the facility did not document that the primary care provider was notified regarding multiple refusals of medications including an inhaler, insulin, and psychotropic medication.

May 18, 2023Follow-up
Training On Care Of Diabetic ResidentD 164

The facility failed to ensure that a medication aide had completed required training on the care of diabetic residents prior to performing fingerstick blood sugars and administering insulin. A review of personnel records for a rehired staff member showed no certification of training, despite documentation showing the staff member performed these tasks 33 times in April 2023.

May 18, 2023Follow-up
Training On Care Of Diabetic ResidentD 164

The facility failed to ensure that 1 of 2 sampled medication aides had completed required training on the care of diabetic residents prior to performing fingerstick blood sugars and administering insulin. Specifically, a re-hired medication aide's personnel record lacked certification of this training despite documentation showing they performed insulin administration and blood glucose monitoring multiple times in April and May 2023.

Feb 27, 2023Follow-up
Competency Eval & Validation For LHPS TasksD 161

The facility failed to ensure that a licensed health professional support (LHPS) competency validation checklist, including return demonstrations, had been completed for tasks such as checking fingerstick blood sugar (FSBS) and administration of oxygen.

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References & Resources

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