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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 52 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 44% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Riverview Care Center receives highly polarized feedback, with some families praising the facility for excellent rehab outcomes and friendly staff, while others report severe neglect and unprofessionalism. Critical reviews frequently cite issues with understaffing, poor hygiene, and a lack of responsiveness to patient needs, leading to significant concerns about the quality of care provided. Prospective families should be aware of these inconsistencies and conduct thorough, in-person visits to assess the current environment.
Quality Themes
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Concerns
Rating Trends
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Distribution · 54 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“My mother was in Riverview for several months recovering from a broken hip. I found the staff were caring, responsive and professional. The Nursing and Rehab team were excellent and played a major role in her recovering.”
“Everything was good at first but then they began really slacking , I knew long before that these people would be the cause of her death but they were my grandma was there for about 4-5 yrs we nearly lost her a couple yrs ago then again mid late Feb some where . She died Feb 27th this yr yes she was old but she was also neglected in the end”
“My mother is there right now for rehab but they don't even come help her to the bathroom so she soils herself. Its happened multiple times and she's just sitting there in her mess.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints triggering 7 deficiencies, indicating ongoing concerns about care quality. The facility shows persistent problems with care planning, accident prevention, and nursing staffing that recur across multiple surveys from 2023 to 2025. While all deficiencies are marked as corrected, the pattern of repeated issues in core care areas suggests systemic challenges that families should investigate thoroughly during visits.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Apr 23, 2026
$16,350
Fine
Sep 13, 2023
$7,901
Riverview Care Center
for profit
The Beebe Family
49 facilities nationwide
Chain avg rating: 2.6/5 · Rank 46 of 48 (Lowest rating)
Owners
Act Investments, LLC
Owner · Organization
Medico LLC
Owner · Organization
David & Felicia Stallard Child Tr
Owner (parent company) · Organization
Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua
Owner (parent company) · Organization
Gerard and Alison Danos Childrens Tr
Owner (parent company) · Organization
Joseph & Alison Sadler Children Tr
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
52 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
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