Colonial Oaks Skilled Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 9 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 7)
- High staff turnover (61%)
Bottom 25% in LA · Critically understaffed (RN) · Worst in PRIORITY MANAGEMENT chain · $101,800 in fines · Abuse citation
What this means for your family
This facility's rehabilitation therapy program is highly regarded and may be effective for short-term recovery. However, families should be extremely cautious regarding long-term care, as multiple reports of poor hygiene and neglect have been documented. We strongly recommend conducting unannounced visits during off-hours to verify the quality of care provided to residents.
Google Reviews
Google Reviews
9 reviews on Google“Colonial Oaks Skilled Nursing and Rehabilitation receives highly polarized feedback, with praise for its rehabilitation therapy program and some nursing staff, contrasted by severe allegations regarding hygiene and neglect. Families report inconsistent experiences, with some highlighting a clean environment and compassionate care, while others describe significant failures in basic patient care and cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Excellent rehabilitation therapy program
- Friendly and attentive rehab nursing staff
- Clean and well-maintained facility environment
Concerns
- Inadequate hygiene and infrequent changing of incontinent patients (mentioned by 2 reviewers)
- Unpleasant odors in the facility (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation therapy program; could you tell us more about how the therapists work with residents to reach their mobility goals?
- 2Maintaining a fresh and pleasant environment is very important to us; what specific protocols do you have in place for regular room cleaning and linen changes?
- 3How does the nursing team manage personal hygiene and incontinence care to ensure residents stay comfortable and clean throughout the day?
- 4In the event of a sudden medical emergency or a change in a resident's condition during the night, what is your process for notifying the family and coordinating care?
- 5What kind of daily activities or social events do you host to keep the residents engaged and connected with one another?
- 6Since we are looking for a high standard of care, could you walk us through the steps the facility has taken recently to address the recent state inspection findings and improve staffing levels?
Personalized based on this facility's data
Key Review Excerpts
“The rehab is excellent! (thanks Lydia) The rehab nurses are extremely tentative and super friendly. Mom received intense therapy 5 days a week, for multiple times a day.”
“The patients that can't get up and go to the bathroom have their diapers changed twice daily. The daytime CNAs get the patients up and clean them after they have laid in their own waste be it urine or stool ALL NIGHT.”
“The staff is literally her family, these Nurses and CNA are angles in our eyes .. Class act all the way”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered inspections revealing serious concerns about abuse reporting and care standards. The facility shows recurring problems with care planning, medication management, and food safety across multiple surveys from 2023 to 2025. While all deficiencies have reported correction dates, the pattern of repeated issues in core care areas suggests ongoing operational challenges that families should investigate thoroughly during visits.
Jun 5, 2025Routine12
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Dec 11, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jun 26, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 23, 2024Routine4
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
May 24, 2023Routine3
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal Penalties
Fine
Jun 5, 2025
$101,800
Ownership & Operations
Who Operates This Facility
Colonial Oaks Skilled Nursing and Rehabilitation
for profit
Chain Affiliation
Priority Management
38 facilities nationwide
Chain avg rating: 2.7/5 · Rank 32 of 38 (Worst)
Ownership & Management
Owners
Sdb Holdings
Owner · Organization
Bauder, William
Owner (parent company)
Boulware, Douglas
Owner (parent company)
Boulware, Steven
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit colonialoaksnursinghome.com
Medicare data downloads
Original nursing home datasets
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