Cornerstone Post Acute Care of Bossier
Strong Medicare quality ratings; families often praise helpful and accommodating admissions staff. Still worth an in-person visit.
based on 46 Google reviews
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What this means for your family
While the facility is often praised for its clean environment and helpful admissions team, recent reports indicate a decline in management responsiveness and adherence to medical care plans. We strongly recommend that families schedule a tour to meet the current management team and ask specific questions about how medical orders are tracked and how maintenance requests are prioritized.
Google Reviews
Google Reviews
46 reviews on Google“Cornerstone Post Acute Care of Bossier, often referred to by residents and families as 'Bloom at Bossier,' receives praise for its friendly staff, clean environment, and helpful admissions process. However, recent reviews highlight significant concerns regarding management responsiveness, inconsistent medical care, and issues with facility maintenance. Families should be aware that while many report a positive, community-oriented atmosphere, others have experienced serious communication breakdowns and lapses in resident care.”
Quality Themes
Tap a score for detailsStrengths
- Helpful and accommodating admissions staff
- Clean and well-maintained facility grounds
- Friendly and welcoming nursing/care staff
- Strong sense of community and social activities
Concerns
- Management responsiveness and follow-through (mentioned by 3 reviewers)
- Inconsistent medical care and failure to follow doctor's orders (mentioned by 2 reviewers)
- Facility maintenance issues (e.g., water damage, door repairs) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's intimate size of only seven residents, how do you ensure that each individual receives consistent, personalized attention regarding their specific doctor's orders and medication schedules?
- 2I noticed the facility has a strong sense of community; could you walk me through what a typical day of social activities looks like for the residents here?
- 3How does your management team approach communication with families, and what is the best way for us to stay updated on our loved one's care plan?
- 4With the facility being well-maintained, how do you handle routine maintenance requests or address any urgent repairs that might arise in the living areas?
- 5Could you explain your process for coordinating with primary care physicians to ensure that any changes in medical needs are promptly and accurately implemented?
- 6Since you have a 5-star rating for health inspections, what protocols do you have in place to maintain that high standard of care on a daily basis?
Personalized based on this facility's data
Key Review Excerpts
“Amanda was sooo helpful from the moment I called for information for my brother. She was so helpful, kind and went above & beyond for us. Beth & Laurie jumped in and made us feel so welcome.”
“My sister & I have had bad experiences dealing with Lori. She never does what she tells you she is going to do... she is in assisted living & they are not following doctors orders.”
“The Bloom is a beautiful facility with a peaceful, family atmosphere. The staff really care about the residents and make their well being and happiness a priority.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Cornerstone Post Acute Care shows a mixed inspection record with 7 deficiencies across 3 surveys, including repeated issues with infection control appearing in both 2023 and 2024 inspections. Other problem areas include staff training, medication labeling, and resident care planning. While all deficiencies have correction dates from the facility, the recurring infection control violations suggest persistent operational challenges that families should discuss during visits.
Sep 3, 2025Routine1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 6, 2024Routine3
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Oct 3, 2023Routine3
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Cornerstone Post Acute Care of Bossier
for profit
Ownership & Management
Owners
Manning, James
Owner (parent company)
Roemer, Franklin
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit bloomatbossier.com
Medicare data downloads
Original nursing home datasets
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