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Public Google reviewers rate this highly and often mention compassionate and professional care staff. Schedule a visit to confirm the fit.
based on 37 Google reviews
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Public Google reviewers rate Riverstone Terrace Senior Living highly. Reviewers highlight: compassionate and professional care staff, supportive transition for new residents. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its exceptionally kind, professional, and caring staff, particularly during difficult transitions or end-of-life care. However, recent reviews have raised serious alarms regarding cleanliness, maintenance issues like broken appliances, and severe understaffing. While many long-term reviews highlight a beautiful and active community, newer feedback suggests a significant decline in operational standards.
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Distribution · 67 analyzed
The owner relies heavily on a small set of repetitive, templated responses for 5-star reviews, often using the exact same phrasing across different reviewers. For negative reviews, the response pattern shifts abruptly from defensive/dismissive to a standard request for offline contact.
Personalized based on this facility's data
Key Review Excerpts
“The staff dropped what they were doing to accommodate me when I came to pick up”
“The team at Pacifica made the transition easy and could not have been more helpful. Pacifica has unbelievable staff on all levels”
“During her final days, we were overwhelmed with how much they did to make her comfortable.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
FACILITY EVALUATION REPORT
The facility underwent an unannounced Annual Inspection on 07/24/2025. The inspection noted several positive aspects, including adequate furnishings, proper food storage, and functional safety equipment. However, two Type B deficiencies were cited regarding the lack of nonskid mats in specific rooms and the presence of a chemical bottle in a resident's bedroom.
This report details a complaint investigation conducted on March 27, 2025, regarding allegations of staff response time, alarm repair, and administrator certification. The investigation found that the allegations were unsubstantiated based on interviews and facility observation.
This report details a complaint investigation conducted following an unannounced visit. The allegations regarding staff causing bruising, rough handling, or forcing residents out of bed were reviewed. Based on the evidence gathered, all allegations were found to be unsubstantiated.
The inspection identified multiple deficiencies, including several Type A citations related to immediate safety hazards such as unsecured sharps, chemicals, and medications. Additionally, one Type B citation was issued for mold found in the ice machine. All deficiencies required immediate corrective action.
This report details a Complaint Investigation conducted on March 19, 2024, regarding an allegation of lack of care and supervision resulting in a resident's hospitalization with unexplained drug traces. The investigation found insufficient evidence to prove or disprove the allegation, resulting in the finding that the complaint is unsubstantiated.
This report details the findings of a complaint investigation conducted on 01/02/2024. The allegations regarding overcharging and termination of therapy services were investigated and subsequently found to be UNFOUNDED. Therefore, the complaint has been dismissed.
Pacifica Bakersfieldlp;calson Care Bakersfield LLC
RICE, DOUGLAS G.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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