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Assisted Living

Riverside Senior Living

Limited public data on Riverside Senior Living. Call, tour, and ask to meet current residents' families — your own impression matters most.

601 S Park Rd, Spokane Valley, WA 99212110 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
3.4/5

based on 29 Google reviews

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Riverside Senior Living Assisted Living in Spokane Valley, WA — Street View
Street View

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What this means for your family

While many families appreciate the active social calendar and kind frontline staff, the recurring reports of severe understaffing and neglect are deeply concerning. We strongly recommend visiting during off-hours or weekends and speaking directly with current residents to verify if the care levels meet your loved one's needs.

Google Reviews

Google Reviews

29 reviews on Google
Riverside Senior Living (Brookdale Park Place) presents a polarized experience where many families praise the dedicated, friendly staff and engaging community atmosphere. However, there are recurring and serious allegations regarding chronic understaffing, poor management oversight, and failures in basic resident care that prospective families must investigate thoroughly.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean7.0Activities9.0MedsN/AMemoryN/AComms3.0Value2.0

Strengths

  • Warm, attentive frontline staff
  • Engaging activities and social events
  • Appetizing and well-presented dining options
  • Clean and well-maintained facility

Concerns

  • Chronic understaffing leading to neglect (mentioned by 6 reviewers)
  • Poor management and organizational issues (mentioned by 4 reviewers)
  • Allegations of poor hygiene and missed care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'18(2)'20(1)'22(10)'24(2)'26(1)

Distribution · 34 analyzed

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12

How They Respond to Reviews

41%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to improve your daily operations and management processes?
  • 2With 110 residents here, how does your leadership team ensure that communication remains consistent and transparent with families regarding their loved one's care?
  • 3I’ve heard great things about your social calendar and dining program; what are some of the most popular activities residents are participating in this month?
  • 4Given the size of the facility, what specific protocols do you have in place to ensure that every resident receives consistent, timely assistance with their daily hygiene and personal care needs?
  • 5How do you currently manage staffing levels to ensure that the frontline team has the support they need to maintain the high level of attentiveness that many families appreciate?
  • 6In the event of a medical concern or emergency, what is the exact process for notifying family members and coordinating with local healthcare providers?

Personalized based on this facility's data


Key Review Excerpts

There recently was a situation that would have made life changes for my mom very difficult, and Brookdale handled it with compassion and care... making me realize that this Brookdale community really does care for their residents.

Long-term resident's family · 2021★★★★★

The staff is great but they short staff it on purpose to give management bonuses. They have the highest death rate here out of any facility.

Family member · 2024★★☆☆☆

Brookdale Park Place has created a comfortable, safe, secure environment where staff members interact in friendly, kind, and respectful ways with all the residents.

Family member · 2021★★★★★
Source: 29 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

1total
8deficiencies
Feb 3, 2026Fire

Inspection conducted by Washington State Patrol Fire Protection Bureau.

Abatement of Electrical HazardsIFC 603.2 2021Corrected Feb 3, 2026

Electrical panels (B2D1 and B2C1) were not locked.

Testing and MaintenanceIFC 903.5 2021Corrected Feb 3, 2026

Missing fire sprinkler escutcheon in room 312; particulate buildup on 1st floor laundry/bath sprinklers; storage too close to fire sprinkler in kitchen pantry.

Relocatable power taps and current tapsIFC 603.5 2021Corrected Feb 3, 2026

Extension cord daisy chained in room 324; 2 multiplug adapters in Salon; refrigerator plugged into powerstrip at memory care nurses station.

Inspection, Testing and MaintenanceIFC 907.8 2021Corrected Feb 3, 2026

Monitoring module plate cover missing on FACP in memory care mechanical room.

Repair of penetrationsCorrected Feb 3, 2026

Penetration in activity room closet wall (rated corridor).

Fuel-Burning Forced-Air FurnacesIFC 915.1.3 2021Corrected Feb 3, 2026

Carbon monoxide detector required outside 2nd floor mechanical room.

Inspection and MaintenanceIFC 705.2 2021Corrected Feb 3, 2026

Penetrations found in 3rd floor sun room doors/frames and memory care door.

MaintenanceIFC 915.6 2021 WAC

Facility unable to provide documentation for Dec 25 and Jan 26 monthly carbon monoxide detector maintenance.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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