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Supported Living

Assisted Residential Services, INC

Limited public data on Assisted Residential Services, INC. Call, tour, and ask to meet current residents' families — your own impression matters most.

9317 E Sinto Ave Ste 100, Spokane Valley, WA 99206Licensed & Active
Source: WA DSHS — view official record
Google rating
3.5/5

based on 8 Google reviews

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What this means for your family

It is difficult to assess the quality of care from these reviews as they focus almost entirely on employee experiences rather than resident care. While the presence of recreational therapy is a notable strength, families should seek out direct testimonials from resident families to verify care standards.

Google Reviews

Google Reviews

8 reviews on Google
Prospective families should note that the available reviews primarily reflect employee perspectives rather than resident or family experiences. While one long-term employee highly praises the owner's commitment to client rights and unique recreational programs like camping trips, other recent reviews consist of unverified negative claims regarding payroll and generic low ratings.

Quality Themes

Tap a score for details
FoodN/AStaff5.0CleanN/AActivities10.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Recreational therapy and annual camping trips
  • Owner commitment to client rights and wellbeing

Rating Trends

Tap a year to see what changed

2345.02024(3)2.32025(3)3.02026(2)

Distribution · 8 analyzed

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How They Respond to Reviews

63%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We heard wonderful things about your annual camping trips; how do you typically organize those outings for the residents?
  • 2It's great to see how much the owner engages with the community; how does that personal commitment to client rights translate into daily care?
  • 3Could you tell us more about the types of recreational therapy programs you offer to keep everyone active and engaged?
  • 4What does a typical daily schedule look like, from breakfast through the evening activities?
  • 5In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident?
  • 6How do you ensure that each resident's individual well-being and personal preferences are prioritized in their daily routine?

Personalized based on this facility's data


Key Review Excerpts

I don't know another agency that has a Rec Therapy for socialization and annual camping trips.

Long-term employee · 2026★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

4total
12deficiencies
Sep 17, 2024Investigation

Follow-up inspection conducted on 07/24/2025 indicated these specific deficiencies were corrected.

Implementation of the individual instruction and support planWAC 388-101D-0220Corrected Aug 15, 2024

Provider failed to implement the Individual Instruction and Support Plan (IISP) as evidenced by the client eloping six times between 2023 and 2024, culminating in a vehicle collision.

Client rightsWAC 388-101D-0125Corrected Sep 20, 2024

Provider failed to protect client from harm; a staff member fell asleep, allowing the client to access car keys, take a staff vehicle, and get into a collision, resulting in injury and legal/financial hardship for the client.

Nov 16, 2023Other

This document represents the results of an Informal Dispute Resolution (IDR) process regarding a Statement of Deficiencies dated August 24, 2023.

DeletedWAC 388-101D-0405

Deleted following IDR process.

Significant EditWAC 388-101D-0410

Findings regarding elopement and physical hold were removed; door alarm location updated from inside to outside.

Aug 24, 2023Inspection

A subsequent follow-up inspection on 2024-03-06 found that all deficiencies were corrected.

Administrator responsibilities and trainingWAC 388-101D-0055

Provider failed to ensure four staff members signed annual DSHS Form 10-403 regarding mandatory reporting.

When is a functional assessment required?WAC 388-101D-0405

Provider failed to complete a functional assessment for Client 8 despite extensive support needs for self-injury and prescription of psychotropic medications.

Mandated reporting to the departmentWAC 388-101-4150

Provider failed to immediately report alleged abuse or neglect regarding Client 8 (insulin misuse and physical hold incidents) to the Complaint Resolution Unit.

Background checks requirements for service providersWAC 388-101D-0075

Provider failed to obtain a complete and timely background check for one staff member (Staff H).

Client servicesWAC 388-101D-0145

Provider failed to provide necessary client service supports for Client 8, resulting in medication errors and unsupervised access to insulin and needles.

When is a positive behavior support plan required?WAC 388-101D-0410

Provider failed to ensure a Positive Behavior Support Plan was implemented, including required door alarms and training on appropriate physical interventions.

Other

This document is an Informal Dispute Resolution (IDR) scheduling letter regarding a Statement of Deficiencies dated August 24, 2023.

WAC 388-101D-0410
WAC 388-101D-0405

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References & Resources

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